Beware!!! Not refunding deposit after cancellation
Beware beware beware, we were dealing with a senior moving consultant that stated he would be our point of contact from start to finish. We ended up cancelling the move same day verbally and figured we better follow it up with a paper trail the next day through email. Now a month later, we still have not received our $2918.92 back. They are giving us the run around and stating that they never received a cancellation email. We have opened a dispute with our credit union. Hopefully we won’t be defrauded out of this money. Horrible!!! Note to future movers. Look up their DOT number… if it says “broker” RUN! You want a Carrier!!!