Apr 03, 2024
Beware!!! Not refunding deposit after cancellation
Beware beware beware, we were dealing with a senior moving consultant that stated he would be our point of contact from start to finish. We ended up cancelling the move same day verbally and figured we better follow it up with a paper trail the next day through email. Now a month later, we still have not received our $2918.92 back. They are giving us the run around and stating that they never received a cancellation email. We have opened a dispute with our credit union. Hopefully we won’t be defrauded out of this money. Horrible!!! Note to future movers. Look up their DOT number… if it says “broker” RUN! You want a Carrier!!!
Oct 17, 2025
Capable Movers!
My sister's dresser is heavy and awkward. The team carefully got it out of a tight hallway without scraping the walls. That was the piece I was most worried about. efficient and polite moving company
Sep 20, 2024
Stellar job
The best there is out there! It was my first time hiring their movers and to be honest, I had little to no expectations because of my experiences with others. But they took me by surprise. They were respectful, courteous and prioritized my requirements which truly made me feel valued as a customer. And fortunately, the move went by flawlessly too. I wholeheartedly recommend them!
Dec 17, 2025
Faultless service!
What impressed me most was how efficient the movers were. I had a small house move, and they finished sooner than I thought possible. They stayed polite and focused, never rushed but never wasted time either. The whole process went smoothly, and all of our stuff was in its place when we arrived. It’s rare to find a company that actually does what it promises.
Jun 05, 2024
Honest, reliable, reputable company!
It's been a long time since we employed movers other than military ones. Rich and his crew moved our 2 bedroom home across town in a jiffy. They worked quickly and kindly. We would use them again if we ever had to relocate!
Apr 10, 2025
Unethical Broker Who Failed to Act on My Behalf
Nationwide Moving Solutions acted as the broker for my move from Arizona to Washington. They quoted me for 1,118 cu ft, but on moving day, the carrier they arranged (American Home Movers) inflated the volume to 1,900 cu ft—a nearly 70% increase—with no measurement, no markings, and no proof. I immediately contacted Paula at Nationwide to dispute the charge and was told they would follow up. They never did, in fact I had to initiate all contact to get any information or updates for the following 2 weeks. Nationwide claims in their contract that they “act on behalf of the customer in resolving disputes.” This is false. Despite my repeated calls and emails, they did nothing to intervene or advocate for me when the mover refused to verify cubic footage or remeasure. I ultimately paid $10,104.14, a 64% overcharge beyond my estimate, in violation of federal FMCSA rules (which cap overages on non-binding estimates at 110%). Nationwide failed to protect me as a consumer and instead enabled predatory, dishonest behavior. I’ve filed complaints with the FMCSA, BBB, FTC, CSI, and state Attorneys General. If you are considering Nationwide as a broker, do not trust them—they will not help you when it matters most.
Sep 23, 2026
HORRIBLE.
Several boxes were left in the wrong rooms during unloading. We had clearly indicated where different items should go, but those instructions were not consistently followed. This meant we had to move many boxes ourselves afterward. The final stage of the move felt poorly organized.
Feb 28, 2025
Excellent job!!!
All of the packers did an excellent job and were easy to communicate with. Rich was a fantastic driver since he kept us updated of his whereabouts, arrival time and engaged in thoughtful conversation with us while we completed the necessary paperwork at the loading end. The crew that unloaded our shipment worked really hard and showed care for our goods.
Aug 15, 2024
Well organized!
Wow, what a team! Brett and Rich were phenomenal. They moved me from a 2-bedroom house to a new place across the city. Every item was treated with care, from my expensive TV to my accessories. They helped me set up my bedroom and living room just how I wanted. These guys were efficient, polite, and truly went the extra mile.
Jul 25, 2025
I’m impressed beyond measure at the service I got!
Moving from my apartment to a bigger house had me feeling anxious at first, but the movers really helped. The crew packed everything quickly and made sure my electronics were safe. They worked fast but didn’t miss any details. Everything arrived in perfect shape. I’m really thankful for how easy they made the whole move.
