Apr 10, 2025
Unethical Broker Who Failed to Act on My Behalf
Nationwide Moving Solutions acted as the broker for my move from Arizona to Washington. They quoted me for 1,118 cu ft, but on moving day, the carrier they arranged (American Home Movers) inflated the volume to 1,900 cu ft—a nearly 70% increase—with no measurement, no markings, and no proof. I immediately contacted Paula at Nationwide to dispute the charge and was told they would follow up. They never did, in fact I had to initiate all contact to get any information or updates for the following 2 weeks. Nationwide claims in their contract that they “act on behalf of the customer in resolving disputes.” This is false. Despite my repeated calls and emails, they did nothing to intervene or advocate for me when the mover refused to verify cubic footage or remeasure. I ultimately paid $10,104.14, a 64% overcharge beyond my estimate, in violation of federal FMCSA rules (which cap overages on non-binding estimates at 110%). Nationwide failed to protect me as a consumer and instead enabled predatory, dishonest behavior. I’ve filed complaints with the FMCSA, BBB, FTC, CSI, and state Attorneys General. If you are considering Nationwide as a broker, do not trust them—they will not help you when it matters most.
Sep 09, 2025
They are perfect
They helped me relocate a small office, and it went better than I imagined. The movers worked efficiently, respected fragile electronics, and organized everything at the new location. The transition was simple and completely stress-free.
Dec 17, 2025
Faultless service!
What impressed me most was how efficient the movers were. I had a small house move, and they finished sooner than I thought possible. They stayed polite and focused, never rushed but never wasted time either. The whole process went smoothly, and all of our stuff was in its place when we arrived. It’s rare to find a company that actually does what it promises.
Aug 18, 2025
Great Customers Services!
I handled a long-distance move from my hometown to a new city for work. I wasn't able to travel with the movers, so I had to trust that everything would make it in one piece. When I got to the new place, everything was labeled, wrapped, and intact. It felt like they took the job seriously, even without me being there during the drive.
Aug 15, 2024
Well organized!
Wow, what a team! Brett and Rich were phenomenal. They moved me from a 2-bedroom house to a new place across the city. Every item was treated with care, from my expensive TV to my accessories. They helped me set up my bedroom and living room just how I wanted. These guys were efficient, polite, and truly went the extra mile.
Sep 23, 2026
Broken agreements.
The crew seemed unprepared for some of the larger household items. There was a lot of back and forth during loading, which made the process take longer than necessary. The furniture was not always handled as carefully as expected. Better coordination would have helped.
Nov 01, 2024
Smoothest move ever!
Brett and his crew were punctual, courteous, and professional the whole time. Using blankets and tape, we covered every single piece of furniture. Because the transfer went through more quickly than expected.
Feb 25, 2025
efficient and polite moving company
The moving truck was well-maintained. Before starting, the driver checked the oil and tire pressure. The inside of the truck was equipped with hooks and shelves to keep items secure. The team also made sure the truck was parked in a way that didn’t block traffic or damage any property. The movers remembered my name and used it throughout the day. They asked questions about my preferences for certain items. When they noticed I was stressed, they offered reassuring words and explained each step of the move to keep me informed.
Nov 01, 2023
Gratifying Experience
Today, Anthony and gentleman assisted us in moving some stuff. Despite the hot weather, they were on time, cheery, and extra careful with our belongings. We can't wait to put them back to work. We were very happy with our moving experience from start to finish.
Sep 20, 2024
Stellar job
The best there is out there! It was my first time hiring their movers and to be honest, I had little to no expectations because of my experiences with others. But they took me by surprise. They were respectful, courteous and prioritized my requirements which truly made me feel valued as a customer. And fortunately, the move went by flawlessly too. I wholeheartedly recommend them!
