Apr 02, 2025
Bloody basters
I gave them clear instructions about which items were going to my new place and which were staying behind, but they ignored me. They ended up taking things I planned to leave and left behind some important items. It was a complete mess, and I had to sort it all out myself.
Feb 27, 2025
Problem Solver
The movers made what I thought would be a very stressful day much easier than it actually was. They were efficient, knowledgeable, and careful not to compromise on quality as they worked. Their optimism and cooperation as a team astounded me.
Aug 09, 2024
Reliable and trustworthy!!
I've always been scared of moving, so I was surprised that things went more smoothly this time, especially with their movers. My move planner, Rich, was always available on call and made sure to get my opinion before making any choices. The delivery was on time, and everything arrived safely.
Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Mar 21, 2025
Literally the best!
My previous apartment had tight spaces, and I was concerned that my furniture might be damaged. The movers expertly handled each corner, lifting and rotating the furniture to avoid dents or scratches.
Aug 05, 2025
Everything went smoothly
After living abroad for a year, I had all my belongings delivered back to my storage unit, and then I had to move everything to my new apartment. Nationwide Moving Solutions LLC managed the whole process, including coordinating the pickup from storage. They worked quickly but carefully, especially with my musical equipment and framed art. I'd definitely call them again if I ever need help with another move.
Jan 02, 2026
They were fantastic from start to finish..
The whole team deserves a shout-out. They worked in the rain for a good part of my move and never lost their positive attitude. They laid down runners to keep my new floors clean and carefully wiped down wet boxes before bringing them inside. That's going the extra mile. I was so grateful for their professionalism as they really know how to handle these jobs.
Nov 11, 2025
Good Communication!!!
Nationwide Moving Solutions LLC was outstanding. He kept the communication open, checked in with me during the move, and ensured everything went smoothly. Having him oversee the process made the entire experience so much easier than I expected.
Apr 03, 2024
Beware!!! Not refunding deposit after cancellation
Beware beware beware, we were dealing with a senior moving consultant that stated he would be our point of contact from start to finish. We ended up cancelling the move same day verbally and figured we better follow it up with a paper trail the next day through email. Now a month later, we still have not received our $2918.92 back. They are giving us the run around and stating that they never received a cancellation email. We have opened a dispute with our credit union. Hopefully we won’t be defrauded out of this money. Horrible!!! Note to future movers. Look up their DOT number… if it says “broker” RUN! You want a Carrier!!!
May 24, 2024
Honest, reliable, reputable company!
Thanks to their careful attention to detail, the hardworking staff at Nationwide Moving Solutions LLC organized a faultless performance with our things.