Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Nov 12, 2024
Captivating Experience
The moving process was smooth and hassle-free. The team wrapped all my furniture and delicate items. They were very careful with my 20 boxes and ensured nothing was misplaced. They also helped me arrange my new place.
May 07, 2025
Wonderful Company to use During a Typical Stressful Time.
We were dealing with a last-minute closing delay and had to reroute our move into temporary storage. Fortunately, this company’s experts were very understanding and didn’t miss a beat. They secured a climate-controlled unit within hours, moved everything with care, and even gave us an organized inventory list for our convenience. We are grateful beyond measure!
Mar 30, 2026
Unsatisfied customer SERVICE
WARNING... I'm not sure if this company is simply poorly run or if some of its members are dishonest. I called them to transfer me from TX to NY, but they ultimately abandoned me. I won't suggest them to others again because they are so unprofessional.
Feb 04, 2026
Consummate professionals
The elevator in my new apartment broke down right when we arrived, but Brett and his partner didn't skip a beat. They carried my sofa and dresser up three flights of stairs without any issues. I was so worried about how it would go, but they stayed positive the whole time.
Aug 14, 2024
Poor estimate and poor communication
Absolutely a disaster! We had the worst experience with your moving company today and I can assure you what I will do the best I can to spread my review over the internet to warn other clients of dealing with your company. You blatantly lied about the rate which ended up costing us much more at pickup today. You also lied about the moving truck and sent a crappy moving company JVA Transportation with a small truck instead of the main truck that was supposed to be going back to FL from Norfolk. We attempted to repeatedly reach Jerrid Shelton over his cell phone but he obviously knew why we were calling and evaded to answer the calls. We will escalate this to the business bureau as well unless you rectify the situation.
Dec 31, 2025
I Am A satisfied Customer NOw
Our family moved into a new flat last month. The movers handled the shift nicely, didn’t rush, and kept us updated until the last item was placed in the right room.
Apr 04, 2025
Consummate professionals
The moving men were great! They were on time, clear communication, fast and worked hard with great attitudes! Hopefully we won’t move anytime soon, but would use again. Thanks Nationwide Moving Solutions LLC! You guy were both good and skilled!
Nov 12, 2025
Honest, reliable, reputable company!
We moved our family from NJ to DE after my partner accepted a position overseas. The crew handled the furniture, clothes, and electronics carefully. They explained the customs paperwork step by step. Everything was delivered directly to our new apartment.
Jun 24, 2024
Faultless service!
The moving crew's endurance and speed were impressive. They quickly loaded and emptied the vehicle without compromising the commodities' safety. I also really appreciated their kindness and considerateness.
