The CEO asked us to REMOVE our Review
The CEO asked us to REMOVE our Review
Update: The Owner of the company, Menard himself, called us on Sunday (7/6) asking us to remove our review and that if we did, he�
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The CEO asked us to REMOVE our Review
Update: The Owner of the company, Menard himself, called us on Sunday (7/6) asking us to remove our review and that if we did, he’ll work on making sure we get our stuff sooner than later. He said, “I make S*** happen, I’m the owner of the company.” He then promises, after talking to the moving company, that our stuff will be delivered by Wednesday (7/9) without a shadow of a doubt. Here we are Wednesday night and not even a call from the moving company or him. I called him and he now tells me it will be delivered Thursday or Friday! DO NOT TRUST this company. They DO NOT keep their WORD. Since he couldn’t hold his end of the deal, my Review is going back up, below is what I wrote before.
DO NOT USE THIS COMPANY!
If I could give zero stars, I would. This company is a scam. They picked up my furniture at the end of May and promised delivery by the first week of June. It's now JULY, and I still don't have my belongings. Every time we call, they give a different excuse or avoid answering altogether. They are LIARS.
We trusted the process in good faith and have been met with nothing but dishonesty, the run-around, stress, and delay.
BELIEVE the 1-star reviews — they're ALL TRUE.
The 5-star reviews are fake or paid for, this is the worst moving company we've ever encountered. They are unprofessional, unethical, and should not be allowed to operate.
I'm taking legal action, filing complaints with the FMCSA and BBB, and I strongly encourage others to do the same. Save yourself the nightmare.
And before you respond with "we're just a broker," save it. If you're the broker, you're responsible for who you hire. If you choose to work with shady carriers, that’s because YOU are a shady broker. That's on you. You don't get to take the money and wash your hands of the rest. Own it.
PLEASE, save yourself the trouble and Do NOT hire Menards Moving & Storage or Blue Diamond Movers. You will regret it.
Move size: 1 Bedroom Home
Service cost:
$2447