Jacking up prices
It’s clear to me that this company makes a habit of underestimating cubic footage requirements just to jack up the price later. Here’s what happened to me:
When I
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It’s clear to me that this company makes a habit of underestimating cubic footage requirements just to jack up the price later. Here’s what happened to me:
When I first got a quote for my move, they estimated $4,000. I told them that was too high, and the next day they called back offering to cut it to $2,000. It sounded like a great deal, so I agreed and gave them a sizeable deposit.
What they didn’t explain was that they only arrived at the lower price by reducing the cubic footage estimate from 700 cubic feet to 350 cubic feet—but they never told me they made that change. The day before the move, someone called to review my inventory, and suddenly the price started creeping back up to the original $4,000. That’s when I realized the cubic footage estimate in the contract wasn’t based on what I told them I needed. I take some responsibility for not double-checking the cubic footage in the contract earlier, but what really set me off was that the itemized list in their own contract doesn’t match the cubic footage they claimed.
To verify, I uploaded the list to ChatGPT, and it suggested I’d need at least 500 cubic feet—not the 350 cubic feet they quoted me for $2,000. They clearly underestimated from the start to make their price look good, only to raise it later when it was too late for me to find another mover without losing my deposit.
I’m convinced this is a deliberate tactic—they train their reps to underestimate cubic footage and use that to secure deposits, knowing they’ll likely raise the prices later. I wouldn’t recommend this company to anyone. If you do consider them, double-check everything and don’t trust their “discounted” quotes.
Move size: 3 Bedroom Home
Service cost:
$4000
