Terrible Service
Menards is a broker using several other moving companies so you don't know who you are getting until the day of the move. I was provided a binding moving estimate of $14
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Menards is a broker using several other moving companies so you don't know who you are getting until the day of the move. I was provided a binding moving estimate of $14,719 for an interstate move from California to Arizona. On the day of the move, the actual movers, United Prime Van Lines, wanted to charge me an extra $10,000. Joseph, Menards' owner, supposedly negotiated them down to an extra $5,000, which I paid. However, I wonder if it was just a scam to get another $5,000. Of the 4 people who came to move us, only 2 spoke English. The main guy was very rude. They ended up taking all of my medications which were not in a cardboard box, just a wicker basket. This was critical because my stuff was in storage for a month. On moving day, they moved all the boxes to the street, blocking my neighbor's driveway for the entire day. They were supposed to bring 2 moving vans to the site. Instead they brought one, went to their storage facility, unloaded the truck and came back to reload. This cost us a lot of time. They didn't finish until almost 10 pm. Plus they did not take everything they were supposed to. We ended up renting U-hauls and drove the rest of the stuff there ourselves. When it came time for the delivery from United's storage, the delivery was on 2 different days about a week apart and not exactly to my convenience but I rearranged my schedule because I was tired of dealing with all the problems and I just wanted my furniture. The men that came for the subsequent deliveries were much nicer and spoke English. There were several large furniture items that ended up cracked, dented or badly scratched. I would not recommend using these companies unless you enjoy aggravation.
Move size: 2 Bedroom Home
Service cost:
$5000