5 star communication!
The day of the transfer was worrisome up until the movers handled my piano like it was their own. It was not scratched, and they adjusted it after delivery. Fantastic work!
Moving company in Charlotte, NC
The day of the transfer was worrisome up until the movers handled my piano like it was their own. It was not scratched, and they adjusted it after delivery. Fantastic work!
My move was delayed because the crew arrived without the proper equipment. What should have been a simple move turned into an all-day process. Very disappointing experience.
A few pieces of furniture were not handled with the level of care I expected. Some items were moved without proper wrapping, and the crew appeared to rush through the tighter areas of the house. This made me concerned about possible damage. More careful handling would have been better.
The movers ultimately arrived after six hours. The foreman wanted to talk about money and fees before even beginning to move the boxes, and they were impolite and lacked masks. I had previously provided them with the full estimate when they requested the down payment. I requested him to begin packing my things just now so we could move on to the new location. The employees seemed resentful of having to work so late, and they WERE NOT COURTEOUS with my belongings.
This company does not provide relocation services. These brokers are deliberately dishonest and misleading. They have unreliable carriers conduct the actual moving so they can escape being held accountable for anything that goes wrong with your interstate move. They told us that they would be on their way to our destination as soon as our items were picked up. This is, of course, not true. Please don't call them.
I was disappointed with the overall service because the process was poorly organized and took longer than expected. Communication was inconsistent, making the experience unnecessarily stressful.
The moving crew arrived behind schedule, and there was no clear explanation for the delay. We had planned the day around the original arrival time, so this caused several problems. Loading also moved at a slow pace once they arrived. The overall start was quite frustrating.
Unfortunately, the service did not meet my expectations. There were unexpected delays, and getting updates from customer support was difficult. I expected a much smoother experience.
UPDATE: We got a call last week on Friday that our things were being loaded onto a truck. Truck 642, and that we could track it live. Well, said truck was in Colorado for 3 days this last week. Fine, it’s taking its time….not fine. I checked the tracking this morning and the truck has mysteriously vanished from the tracker. Where could it be? We have no clue! Customer service has not called with updates AGAIN, not even even to let us know if there was a breakdown. Mayzlin had our things in storage for 2 weeks before even thinking before even thinking of fulfilling there side of the contract. We’re now coming up on them having our things for 30 days with no clue when we will actually get them. Again DO NOT HIRE THIS COMPANY. Remember when I asked to speak to a manager? Yeah, never got a call. I seriously doubt anyone will help us from this company. Mayzlin relocation has been an absolute nightmare to work with. They started off great, were very communicative and helpful. The SECOND our things were loaded onto the delivery truck they became impossible to get ahold of. We were told our earliest delivery date would be no problem, that the 4-21 day from pick up was from the day of drop off. Ok great, that’s not too bad. Or so we thought. They have since changed that statement to our first available delivery date. So now we’re going off of our delivery date NOT the pickup which was originally promised? They have now effectively pushed our delivery date back because we said we were available? How does that make any sense? Every person I have spoken to in their customer service department is completely clueless and rude. They have no idea what is going on. They do not know where their trucks are, they do not know a time frame for trucks to arrive. I asked to speak to a manager who might know more information, they were like “maybe they’ll get back to you, when they have time”….excuse me?? They have made our moving process incredibly inconvenient and stressful. If you are looking to hire movers DO NOT hire Mayzlin.
The boxes were packed and arranged without much organization. Some labels were difficult to read, while others were missing completely. After delivery, we spent extra time figuring out which boxes belonged in each room. The packing process needed better attention to detail.
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Office working hours
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Reviews summary
Recommended based on user reviews
The movers ultimately arrived after six hours. The foreman wanted to talk about money and fees before even beginning to move the boxes, and they were impolite and lacked ... Read More
952 reviews
Despite a terrible storm, the driver and unpacking team worked tirelessly and doubled their efforts to protect our belongings.
I’m so happy that Donald was very open to scheduling my move when I reached out to him a day prior to the move. He worked out the paperwork quickly and provided me with ... Read More
Richard was there from start to finish. You can't get better service at such a good price for an out-of-state move. Thanks to Robert and James for their professional serv ... Read More
Thanks to James providing me their live location, I could follow their progress online and didn’t have to be worried. He was also responsible enough to call me to notif ... Read More
The movers were meticulous, including packing fragile goods and protecting the flooring and door frames. It was remarkable how methodically they worked. ... Read More
The day of the transfer was worrisome up until the movers handled my piano like it was their own. It was not scratched, and they adjusted it after delivery. Fantastic wor ... Read More
When I called this company for booking, Andrew, the front desk person, first informed me about the move, packing supplies, crew and rough estimated price. I like his prof ... Read More
Newton and his crew handled our clothes armoire with additional care. They treat their customers with the utmost proficiency and consideration. 10/10
UPDATE: We got a call last week on Friday that our things were being loaded onto a truck. Truck 642, and that we could track it live. Well, said truck was in Colorado ... Read More
Robert professionalism and care impressed me greatly. The packing and delivery process was up-to-the-mark!
Mayzlin Relocation LLC is a fully licensed and insured moving company with a strong presence across North Carolina, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Mayzlin Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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