Home Depot Truck Rental

Mike Sturgis is great service manager answered all my questions very professional extremely helpful and pleasant. Mike Sturgis is great service manager answered all my questions very professional extremely helpful and pleasant.

WOW, how bad can it get? We were looking to buy a @ Murray Zero Turn Mower and asked to speak with someone...we waited for more than an hour while they contacted someone ... Read More WOW, how bad can it get? We were looking to buy a @ Murray Zero Turn Mower and asked to speak with someone...we waited for more than an hour while they contacted someone for us more than 4 times only to be sent someone who indicated he really didn't know anything about mowers. So we asked to see a manager 🤔. After waiting for about 20 or so minutes, a manager showed up...she turned out to be a Customer Service Manager according to her tag. I've never heard so many NO's in one ten-minute conversation. She explained that the long waiting times were due to short staffing during the spring 🤔. Then she contradicted there Website, several employees and a sign stating FREE DELIVERY. There was a time when managers knew what they were talking about. Retail businesses provided sales staff who were of service to their customers. Today customers are on their own all the way through checkout and sometimes may never see a store employee. And as for managers, it's just a title usually abused by the holder. I won't be shopping at Home Depot Rock Hill again. Oh yes, they lost a $3000 cash sale...NO STARS HERE!!

I ordered a washer and dryer that was delivered and installed by Home Depot employees today. In less than a hour the washer was leaking a bunch of water. I contacted cust ... Read More I ordered a washer and dryer that was delivered and installed by Home Depot employees today. In less than a hour the washer was leaking a bunch of water. I contacted customer service a half hour after the delivery was completed to inform them of the situation. I was told that I would have to wait for days for the next available time for someone to come address the issue. When I asked for my money back they told me that I would have to wait for them to come pick up the washer and dryer (Monday) then wait another 7 days afterwards to get a refund. So much for customer service. They take my money then tell me to wait to fix the issue cause by them. Remind you I contacted them on the SAME DAY LESS THAN A HOUR after the product was delivered

I had a great experience this morning when I was at the store. I had Cristina and Jeremy assist me in my order of dog ear fencing and I can say I was so impressed. From t ... Read More I had a great experience this morning when I was at the store. I had Cristina and Jeremy assist me in my order of dog ear fencing and I can say I was so impressed. From the minute I got into the store until I left, it must have been under 8 Minutes. In this time, they got the order without me ordering online first, just did it in store and loaded the pallet onto the back of my truck. This is why I go to Home Depot vs Lowes as the pro center is so good and very helpful. I always get assistance with loading my materials which keeps me coming back.

I’m going to need Someone in the higher chain of command to recognize the beautiful soul, Meagan in the Tool Rental department must be PROMOTED NOW!!! Don’t let her t ... Read More I’m going to need Someone in the higher chain of command to recognize the beautiful soul, Meagan in the Tool Rental department must be PROMOTED NOW!!! Don’t let her talent and pleasant disposition go to waste!!

Adam, Adam, Adam (@ the Rock Hill store)...gave me the best message when I visited today...he said, "Don't let anyone steal your joy today!!!"... Adam...I will live by yo ... Read More Adam, Adam, Adam (@ the Rock Hill store)...gave me the best message when I visited today...he said, "Don't let anyone steal your joy today!!!"... Adam...I will live by your message and thanks for the best store experience in a while in Rock Hill...🥰

Had the water filter for my refrigerator and I was going to get 2 packs and got money off for the quantity purchase Had the water filter for my refrigerator and I was going to get 2 packs and got money off for the quantity purchase

Home Depots are pretty much the same everywhere. They have just about everything you can imagine. Their staff are always friendly and helpful. Home Depots are pretty much the same everywhere. They have just about everything you can imagine. Their staff are always friendly and helpful.

Renting from Home Depot was like entering a secret society of DIY wizards. The staff there are so awesome; I felt like I was renting a welder from Dumbledore himself. The ... Read More Renting from Home Depot was like entering a secret society of DIY wizards. The staff there are so awesome; I felt like I was renting a welder from Dumbledore himself. They were the most professional equipment rental crew I've ever encountered, and trust me, I've had my share of adventures with rental equipment. The quality of the gear was so unreal that I briefly considered building my own construction-themed amusement park. Every piece looked like it had just come from the equipment spa, and they probably whisper sweet maintenance secrets to each other in the workshop. I could've had a picnic on the shop floor; it was that clean (though I wisely refrained from eating off it). And let's talk prices! They're more competitive than a limbo contest at a yoga convention. Plus, being able to conveniently pay my monthly dues at the store made my life easier than a Sunday morning crossword puzzle. With Home Depot having everything I needed to rent on hand, I can now tackle my "honey do's" like a pro and still have enough time to savor a cold beer and catch the game. It's like Home Depot waved its magic wand and turned my DIY to-dos into cheers and touchdowns! 🛠️🍺🏈😂