Hire A Helper

They were late (no credit given for this), broke a very expensive lamp that the owner never tried to get in touch with me to compensate us for. The movers argued about wh ... Read More They were late (no credit given for this), broke a very expensive lamp that the owner never tried to get in touch with me to compensate us for. The movers argued about who broke it and wasted time on that. Drug there feet and took longer than quoted for a 2 bedroom apartment. The reason we were given was because "they had come from a big morning job and they were tired". I got charged for an extra hour when they got "lost' driving to the new apartment. Where I had used Google maps and it took me right there. Absolutely unprofessional. I do not recommend this company.

Thomas & his 2 other workers were on-time and all had a great attitudes! They were very efficient in moving our stuff and loading the rental van. Would highly recommend t ... Read More Thomas & his 2 other workers were on-time and all had a great attitudes! They were very efficient in moving our stuff and loading the rental van. Would highly recommend them and totally worth having them help with our move!

Poor Service. Wont give me back the money they stole from me. They hired movers who cancelled on me & then charged me the cancellation fee. Does not seem like a good busi ... Read More Poor Service. Wont give me back the money they stole from me. They hired movers who cancelled on me & then charged me the cancellation fee. Does not seem like a good business plan to me. I am highly sad pack rat led me to this company.

Excellent experience these guys did an awesome job. I didnt have to do anything but relax . Would definitely use again in the future.I'm happy about my move and the entir ... Read More Excellent experience these guys did an awesome job. I didnt have to do anything but relax . Would definitely use again in the future.I'm happy about my move and the entire experience went seemingly .

Horrible! Late! Lies! Unprepared! Lack of professionalism! Over-promised/under-delivered! Fired! Done! Horrible to the nth degree!!! Did I mention, Horrible!? Much worse ... Read More Horrible! Late! Lies! Unprepared! Lack of professionalism! Over-promised/under-delivered! Fired! Done! Horrible to the nth degree!!! Did I mention, Horrible!? Much worse than the one star rating given!

After having our move which is already a stressful time this company made it even worse. I was screwed out of money and the company has refused to make it right, after be ... Read More After having our move which is already a stressful time this company made it even worse. I was screwed out of money and the company has refused to make it right, after being a loyal customer for years I will use other brokers from now on.

I used Hire A Helper to help with the loading and unloading of my trailer. The loaders were amazing. Everything was carefully loaded not one item was scratched, broken, o ... Read More I used Hire A Helper to help with the loading and unloading of my trailer. The loaders were amazing. Everything was carefully loaded not one item was scratched, broken, or damaged. Unloading was done by another company. Extremely careful. Everything that needed to be assembled was. Boxes were put in their designated areas. I am beyond thrilled with this service.

Even with the platform having a policy of movers having a one hour window to show up, neither of my movers were able to make that window. The first company showed up with ... Read More Even with the platform having a policy of movers having a one hour window to show up, neither of my movers were able to make that window. The first company showed up with one guy right at the time limit and the second guy showing up 23 minutes later. The other company did not show up until 1.5 hours after the one hour grace period! They only did an hour of work because I had already unloaded half the truck by myself. I paid for 3 hours, they only worked for one hour. I had to pay for two because the platform only allows the client to add or subtract one hour from the initial order.

Hire A Helper was absolutely useless when I had issues with the movers. Their claims department was unreachable and never contacted me even after multiple promises from c ... Read More Hire A Helper was absolutely useless when I had issues with the movers. Their claims department was unreachable and never contacted me even after multiple promises from customer service. Hire A Helper does not stand by their Service Guarantee.

Danny and his helper were great... hired them to help unload a "Pack-Rat" storage pod-- they were on time, courteous/friendly and carefully moved my boxes and bookshelves ... Read More Danny and his helper were great... hired them to help unload a "Pack-Rat" storage pod-- they were on time, courteous/friendly and carefully moved my boxes and bookshelves to designated rooms or basement. Very pleased with their service!!!