Bad Service.
This company is unfortunately a scam artist. After asking you to just give a high level estimate of goods to be transported, they quote you a price. When you say, I'm not
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This company is unfortunately a scam artist. After asking you to just give a high level estimate of goods to be transported, they quote you a price. When you say, I'm not prepared to tell you everything that is moving, they say "oh don't worry that's ok for today". Just days before the intended move, they ask you to participate in a QA meeting where in my case, I had a fuller list of items plus was ready to point out items which needed extra care. After that meeting, the price doubled!!! As we began to research the company, we discovered that they have law suits against them in California for holding hostage customer's belongings because of a dispute they are having with the customer. We also read accounts where the truck arrives for loading and the lead person begins to demand more money. This has been an awful experience for me. The company is expert in drawing you in with the intent to defraud you. When you make a moving decision, DO NOT use these crooks!
Move size: 2 Bedroom Home
Service cost:
$4100
Company Response
I’m really sorry to hear about your experience. Your feedback is important, and we take concerns like this very seriously. We strive for transparency and integrity in our pricing and services. It’s disappointing to learn that we fell short in your case. The QA process that you referred to in your review is standard for any move that has been booked by one of our booking agents. This is to insure that we have allocated the proper truck and crew to service your move based on inventory. upon review of your job file a total of $2000.00 dollars has been refunded to shipper. If we can assist any further in this matter please contact our customer service support at 1 800-991-0973 available MON-SUN 10:00am to 8:00pm EST.