So unprofessional
Coastal Moving Services provided an utterly disappointing and unprofessional experience. Quoted $2,200 for a move, including extra furniture, we paid a $1,400 deposit. The pickup truck arrived 3.5 hours late, marked “Golden Glove Movers,” and we were shocked with a $3,500 bill despite no significant additional items. Delivery, promised for Saturday, was repeatedly delayed with poor communication, finally arriving Thursday with only one mover, forcing me to help unload. We found a roach in our belongings and damaged boxes. Customer service was unresponsive; after weeks of chasing, they offered a measly $5.40 for our troubles. Miscommunications, broken promises, and unprofessional conduct made this a nightmare. I strongly advise against using this company and will continue sharing my experience until they make this right. Save yourself the stress—choose a reliable mover!
