Dumbo Moving and Storage

I had a very good experience with this company!! From start to finish the Customer service was extremely helpful and addressed my concerns. They were extremely communicat ... Read More I had a very good experience with this company!! From start to finish the Customer service was extremely helpful and addressed my concerns. They were extremely communicative, gave me a great price, and were very very helpful even when I pushed off the date of the move a few times due to my apartment not being ready. The movers I had were on time, had the right sized truck and were efficient and communicative. I was very happy with my issues being resolved to my satisfaction and ownership and integrity. Recommend!!

I had to move 27 boxes to my new home in Florida, and they tagged each one. My favorite part was the additional assistance they provided. Mike and John helped me pack som ... Read More I had to move 27 boxes to my new home in Florida, and they tagged each one. My favorite part was the additional assistance they provided. Mike and John helped me pack some items that I had forgotten. They also gave me advice on how to arrange my stuff in the new location to maximize the available space. That is excellent client service!

This moving team took the time to protect my floors and walls. They wrapped my furniture carefully and were very polite and professional. They even helped me set up my ho ... Read More This moving team took the time to protect my floors and walls. They wrapped my furniture carefully and were very polite and professional. They even helped me set up my home office. It was a great moving experience.

They took good care of all my stuff and nothing got broken. The price they charged was fair and they didn't surprise me with any extra fees. I'd tell my friends to use th ... Read More They took good care of all my stuff and nothing got broken. The price they charged was fair and they didn't surprise me with any extra fees. I'd tell my friends to use them for sure.

The packaging was excellent; each package had a label, making unpacking simple. They made sure that all of my belongings were secure while working at a good clip. They ev ... Read More The packaging was excellent; each package had a label, making unpacking simple. They made sure that all of my belongings were secure while working at a good clip. They even disassembled and reassembled my bed frame! Great time-saver!

I recently had the displeasure of using Dumbo Moving and Storage for my relocation, and it was an absolute nightmare from start to finish. I had diligently scheduled my m ... Read More I recently had the displeasure of using Dumbo Moving and Storage for my relocation, and it was an absolute nightmare from start to finish. I had diligently scheduled my move weeks in advance, only to be met with sheer incompetence and disregard for customer service. First and foremost, they were egregiously late on the day of the move, causing significant disruption to my plans. Instead of honoring the agreed-upon schedule, they pushed back the moving date to the very last minute before my lease was set to end, leaving me in a frantic state of uncertainty. When the day finally arrived, they failed to show up at the scheduled time, leaving me stranded with no explanation or communication. When their truck eventually arrived, it was glaringly apparent that it was not adequately sized to accommodate my belongings, despite having provided them with an accurate inventory beforehand. In a desperate attempt to salvage the situation, I requested that they at least transport the larger items, promising to return with another truck promptly. However, their promises were empty, and I was left high and dry with no resolution in sight. Forced to take matters into my own hands, I had to resort to hiring alternative movers and securing a storage unit over a hectic holiday weekend. To add insult to injury, when I reached out to Dumbo Moving and Storage for an explanation, they offered nothing but feeble excuses and a measly $100 refund as compensation for the immense stress and inconvenience they had caused me. In conclusion, I strongly advise anyone considering using Dumbo Moving and Storage to steer clear at all costs. Their blatant disregard for punctuality, professionalism, and customer satisfaction turned what should have been a routine relocation into an unmitigated disaster. Save yourself the headache and find a reputable moving company that values its customers and honors its commitments.

Had a great experience with Nenad and van number 133. Nothing damaged, quick and efficient moving, would recommend. Thank you! Had a great experience with Nenad and van number 133. Nothing damaged, quick and efficient moving, would recommend. Thank you!

I will never use this moving service again. Despite entering all items into their form, day of the movers told me I was misquoted and told me unless I paid them $200 they ... Read More I will never use this moving service again. Despite entering all items into their form, day of the movers told me I was misquoted and told me unless I paid them $200 they would leave. I ended up paying because i had to be out by midnight but it left a very bad taste in my mouth. Do not recommend

These movers are the real deal at their work; they have assisted me with my off-city relocation, and the experience was wonderful. The movers covered everything from star ... Read More These movers are the real deal at their work; they have assisted me with my off-city relocation, and the experience was wonderful. The movers covered everything from start to end by themselves.

It was necessary to take apart the bigger parts, but putting them back together was easy once they were all in their right places. All of the things were in perfect shape ... Read More It was necessary to take apart the bigger parts, but putting them back together was easy once they were all in their right places. All of the things were in perfect shape. I really want to welcome you, guys! We look forward to hearing from you soon.