Moving company in Philadelphia, PA
Cross Country Movers moved some things out of storage to my home. Vance and Brian were great! They packed everything in my garage just like I had hoped, were friendly, and got it done quickly. This is my third time using Cross Country Movers and I’ve never been disappointed. Thank you!
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
On top of being fast, they were also really friendly, kind, and professional the whole time. Honestly, it was the smoothest and easiest move-in I’ve ever had. I’d definitely recommend them to anyone who wants a move that’s stress-free and efficient.
The movers arrived to my home in Alabama in time and were very professional. I was called in advance to make me aware of the expected arrival time. The loading process was seamless and all my items were handled with care. Larry, Jeff, and Chris arrived promptly to my home in Kentucky and went straight to work. Asked me where I would like items placed before bringing in large items. I would highly recommend Cross Country Movers. Everything was handled with care.
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
It was a tough job, but they were totally friendly, very can-do, efficient, and arrived at our new location within minutes of when they said they would. And the price was extremely competitive! Have cash on hand to tip your Cross Country Movers crew — they earn every dollar! 10/10 strong recommend.
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Overall we were very pleased with our move. The company communicated with us every step of the move and so did the truck driver/movers. They were very transparent and flexible with pick up and delivery dates to accommodate to our travel schedule. Would recommend this company to anyone.
I’ve moved several times and these guys are the best! Thanks again to Van (estimator), Joel (great truck driver and super strong), Jake (lead guy and very strong), and Neka (super wrapper and strong). Hard to imagine, but these guys made our move day enjoyable. We’re richly blessed to know these guys
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Reviews summary
Recommended based on user reviews
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would g ... Read More
266 reviews
As artists, my husband and I decorated our home with ceramics, sculptures, and paintings. The crew treated every item as if it were a museum artifact. They provided bubbl ... Read More
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate every ... Read More
Moving amid a heat wave made me nervous about the weather. The crew kept everything going well even though they worked in shifts and brought water bottles. ... Read More
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for o ... Read More
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had ... Read More
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everythi ... Read More
Cross Country Movers made our cross-town move easy. The arriving men were experienced and expertly packed my odd-shaped lamp and glass coffee table to ensure they stayed ... Read More
I was nervous about moving across the country, but this firm made it easy. They were punctual, wrapped my gadgets and glass cookware, and assisted me in unpacking when I ... Read More
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loa ... Read More
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and u ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Cross Country Movers. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Pennsylvania trust Cross Country Movers for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Cross Country Movers is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Cross Country Movers offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Cross Country Movers calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Cross Country Movers directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Cross Country Movers, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Pennsylvania, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Pennsylvania to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
