Jun 17, 2026
Thank you
TJ did an ANAZING job moving us from Florida to Ohio. He was very personable, courteous, efficient, and helpful. He delivered our belongings just when he said he would. He maintained communication throughout the whole process. His team disassembled and reassembled furniture, and took excellent care of our items. We would use them again and highly recommend to anyone else!!! Thank you
Dec 15, 2025
Exceptional movers
Keith, Jalen, and Tony were exceptional movers. They constantly communicated with my wife and me about what we wanted moved from our apartment and where we wanted to put everything in the house where we moved. They were methodical and swift. I trusted them the entire time that they were moving us, and I am glad that I chose Cross Country Movers over all of their competitors in the Chicagoland area. We believed that they would be the best moving company, and they were.
Sep 09, 2026
Deathly can’t go wrong with these movers.
Moving is definitely stressful, but when it came to these movers, they made it look easy. Take the load off our back and they’re super reliable. Deathly can’t go wrong with these movers.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Apr 20, 2026
Thank you guys!
Exceptional customer service, level of care, punctuality, packing knowledge, professional demeanour, team work and communication skills. Did a two stop delivery in industrial part of Brooklyn with some cumbersome pieces and staircases and all arrived safely with a team that felt like they were in lock step. Said, Dima and Timur were timely without compromising handling. I had a seamless experience for something that is normally stressful. I was quoted a bunch of other rates by more “known” companies but am extremely happy I went with Cross Country Movers in the end. Would use them again in a heartbeat. Thank you guys!
Jan 08, 2026
10/10!
Cross Country Movers helped us out today moving from North Hills to Simi Valley. Our apartment has no elevator and we were on the top 3rd floor, they were done quickly and worked well as a team. Shout out to Max and his team for all their hard work. We are satisfied with their customer service and would use them in the future if needed. 10/10!
Apr 02, 2025
It was a solid overall professional move.
David and his colleagues were friendly and flexible with my schedule. I would use them again. It was a solid overall professional move.
Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
