Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 26, 2025
Proficient Movers
I transported my antique dining set, complete with six chairs and a china cabinet, to a new home across town. Each chair was wrapped individually, and the cabinet was secured with soft straps. The movers kept the glass doors safe from scratches, and the set looked perfect in my new dining room. Their careful handling made the whole move feel stress-free.
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Apr 09, 2026
Thank you guys so much!!
Will, Fonzie and Sky did an amazing job moving my family into our new home. They worked quickly and efficiently and everything arrived in perfect condition. Thank you guys so much!!
Apr 16, 2025
Efficient, priced fairly, on time.
Everyone was very careful with every item, from the biggest piece of furniture to the tiniest parcel. Their calm and collected attitude put me at ease all day long.
May 17, 2026
were very conscientious
On moving day. The movers called me 30 minutes prior to arriving at my home to let me know they were almost there. There were four men who came to pack all my furniture. They were very respectful, joyful, kind, patient, and great listeners. I was extremely happy with the effort and great care they took with my belongings. The next morning they delivered all of my home furnishings, and personal belongings in a very timely and efficient manner. They placed my area rugs, where I asked them to. They placed the furniture where I asked them to and were very conscientious of how my new home was set up.
Dec 15, 2025
Exceptional movers
Keith, Jalen, and Tony were exceptional movers. They constantly communicated with my wife and me about what we wanted moved from our apartment and where we wanted to put everything in the house where we moved. They were methodical and swift. I trusted them the entire time that they were moving us, and I am glad that I chose Cross Country Movers over all of their competitors in the Chicagoland area. We believed that they would be the best moving company, and they were.
Dec 24, 2024
they handled everything very well.
Maxwell and Anderson were excellent! They accommodated my last-minute move without any issues. They are a huge help all around and provide wonderful customer service! This company has provided me with dependable, competent service for the past two years.
Mar 28, 2026
Thank you!!
Allen and Danial were so good moving my big heavy couch down my stairway, with a sharp corner. No damage done to walls or paint! They were very understanding of my worry! Professional, polite, and understanding, can't ask for more. Thank you!! Kathy