Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Jan 07, 2026
Highly recommended!
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
Jun 18, 2026
Extremely professional and friendly.
Extremely professional and friendly. They worked non stop and stayed within the estimated overall time for the move and took really great care of all my furniture. Would highly recommend them specifically and Cross Country Movers
Aug 20, 2026
. I would recommend them to anyone.
I had a fantastic experience using Cross Country Movers for my local move to LIC from Manhattan. Marko and Luka arrived promptly, worked fast, were polite/friendly and left no mess or damage. The value of the service was terrific and they provided the necessary COIs very quickly. I would recommend them to anyone.
Apr 16, 2025
Efficient, priced fairly, on time.
Everyone was very careful with every item, from the biggest piece of furniture to the tiniest parcel. Their calm and collected attitude put me at ease all day long.
Mar 26, 2026
efficient, and super easy to work with!
As interior designers who work with a lot of moving companies, Cross Country Movers is by far the best team we've ever worked with!! Great service from initial contact to final installation. The entire team is professional, efficient, and super easy to work with!
Apr 21, 2026
They were friendly, respectful, and worked quickly
They were friendly, respectful, and worked quickly without rushing. I couldn’t be happier with the service I received. The team was punctual, organized, and extremely careful with all of my belongings. It took them the whole night to move all of our belongings which is understandable because we started so late but despite that they made sure to finish the job.
May 19, 2026
The team from Cross Country Movers were fast, efficient, affordable
The team from Cross Country Movers were fast, efficient, affordable and very professional. We used them to move my daughter into her new apartment and I was impressed with how smoothly it went. After several years of DIY moving, Cross Country Movers convinced me that hiring professionals is the way to go in the future.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Dec 14, 2024
Bloody basters
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
