Apr 20, 2026
Thank you guys!
Exceptional customer service, level of care, punctuality, packing knowledge, professional demeanour, team work and communication skills. Did a two stop delivery in industrial part of Brooklyn with some cumbersome pieces and staircases and all arrived safely with a team that felt like they were in lock step. Said, Dima and Timur were timely without compromising handling. I had a seamless experience for something that is normally stressful. I was quoted a bunch of other rates by more “known” companies but am extremely happy I went with Cross Country Movers in the end. Would use them again in a heartbeat. Thank you guys!
Dec 21, 2025
Highly recommend!
We're moving from a 2 bedroom apartment to another house within the city. Cross Country Movers are amazing. They were so professional and you could see it in the way they pack and move stuffs - there was not single scratch or dent in any of the furniture or appliances. They wasted no time and the prices are pretty reasonable in bay area. Highly recommend!
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 24, 2026
What a great company!
I took a chance because I liked their business model. Turned out to be a fantastic experience from start to finish. A few years later, my mom was planning to move and we hired you again. Same great experience! What a great company!
Sep 12, 2025
Trustworthy Movers
I was surprised at how quiet and efficient the movers worked. They moved steadily without wasting time, but never rushed the process. Everything was packed with precision, making the whole move feel effortless.
Dec 05, 2024
They made my work easier and less stressful.
Feeling so grateful for these amazing movers! They made a stressful situation so much easier. The office staff was very helpful with answering all my questions and giving me a detailed quote. The movers were strong, efficient, and very respectful of my home. They helped me move a giant antique dresser that I was worried wouldn't fit through the door.
Apr 02, 2025
It was a solid overall professional move.
David and his colleagues were friendly and flexible with my schedule. I would use them again. It was a solid overall professional move.
Jun 10, 2026
Very professional team and a great service from them.
Everything was wrapped well in paper for our kitchen items and moving blankets for our furniture. Not one item was even so much as scuffed and they were considerate of our home - laying down walkway blankets and moving items in carefully. Very professional team and a great service from them.
Nov 14, 2025
I will definitely be using them!
I cannot recommend Cross Country Movers enough! Everyone I interacted with from the first phone call to the final box moved was so helpful. I had a team of two, Matt and Chris, and they were wonderful. They were quick, friendly, and went above and beyond. They were so fast that they finished my move more quickly than expected, even after graciously putting my bed frame back together. If I move again, I will definitely be using them!
