Jul 08, 2026
We’re richly blessed to know these guys
I’ve moved several times and these guys are the best! Thanks again to Van (estimator), Joel (great truck driver and super strong), Jake (lead guy and very strong), and Neka (super wrapper and strong). Hard to imagine, but these guys made our move day enjoyable. We’re richly blessed to know these guys
Jun 08, 2026
Highly recommend them if you need to move.
Cross Country Movers got back to me quickly, outlined what to expect, reasonable prices, and we booked with ease. Their movers arrived on time, were professional, and were some of the quickest movers we've had! They climbed stairs and still managed to get us fully moved into our unit in 2 hours! Highly recommend them if you need to move.
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Feb 18, 2026
highly recommend them!!
They reassembled everything quickly and put everything exactly where we wanted it, with nothing lost and zero damage. This is truly professional moving company, and I highly, highly recommend them!!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Sep 28, 2026
had an incredible experience
had an incredible experience from the first call though the end of the day. I had all of my questions answered up front. The team reached out when they were on the way and showed up when they said they would. Jorge, Jair, and Duberli were great to work with! They worked so well it seemed like they had worked together for years. They were able to anticipate the needs of each other and prepared the next piece of furniture while the others were busy.
Dec 10, 2025
Already recommended them to other people!
The moving crew who helped us out were super friendly and helpful as we completed our move! They handled our stuff with care and were very fast and efficient. When they encountered a slight snag with the moving process (which was completely out of their or our control), they were so helpful and handled it with professionalism and grace. They also named our plants Harold and Richard. I will be using Cross Country Movers for future moves and have already recommended them to other people!
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!