Dec 30, 2025
Highly recommend.
My Movers were wonderful. They showed up right on time to great care of all of my expensive furniture and moved it to my new location taking the patient for me to figure out where it all went and to be honest changing my mind several times. Everything arrived safe and sound even my jungle garden of plants. Highly recommend.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Jan 01, 2026
Appreciative of how they made a chaotic time less stressful!
Now that I’m unpacking, I’m also appreciative of how carefully everything was wrapped and packed. Because the team put tags on every box, our belongings were already in the rooms we needed to unpack! More than that, the staff was professional, friendly and the pre process was really easy. We agreed to a price based on the inventory list and then it never changed after that. Appreciative of how they made a chaotic time less stressful!
Sep 12, 2025
Poor estimate and poor communication
My rugs were rolled up without any protection, and now they have weird creases and some grease stains. I’m not sure if they dragged them through the street, but it sure looks like it.
Nov 19, 2025
Thank you again!
I had a fantastic experience working with the Cross Country Movers s. Conor Grant was incredibly helpful in walking me through every step of my move. All movers at origin and destination were courteous and professional! Thank you again!
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Aug 21, 2025
Rated 1 out of 5 stars If I could give them zero stars I…
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signed and notarized a form, and then NEVER sent payment. They also gave my number to the guy who brought the truck to my new apartment and he sent me a video of him having sex afterward. If you are moving an apartment DO NOT use this company, they are crooks.
Apr 29, 2026
They are truly Top notch!
They assisted me in packing fragile items I was unsure of how to pack and helped me safely and securely move my furniture. I will definitely book top notch if I ever need moving services. They are truly Top notch!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 16, 2026
I’d recommend the company to everyone!
Very polite and totally efficient at accomplishing the work of loading and unloading belongings. They took great care with the furniture and boxes, everything arrived intact. I’d recommend the company to everyone!