Feb 17, 2026
Reliable and affordable moving company.
The team was on time, careful with all my belongings, and very professional. They worked quickly and made the whole moving process much easier for me. I’m very happy with their service and would definitely recommend them to anyone who needs a reliable and affordable moving company.
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Aug 23, 2026
wELL dONE
To make moving the desk easier, I partially disassembled the desk by removing the lower section. There was no need to take apart the rest. Unfortunately, once the movers had it loaded onto their truck, they chose to dismantle more of it without reason. When the desk was delivered, it was incomplete. Four crucial metallic support pieces for the upper shelves were missing.
Nov 26, 2025
Their pricing was fair,
I recently used Cross Country Movers for a local move and was thoroughly impressed with their service. The 4-man team was not only highly efficient but also completed the move in significantly less time than estimated—finishing in 5 hours instead of the quoted 7. That meant I actually paid LESS than expected—when does that ever happen??? After several moves over the years, this was the first time everything arrived without damage and without any surprise charges. Their pricing was fair, and was able to book them on fairly short notice, and they were on-time - which was critical as we had to schedule a loading dock and freight elevator at our new apartment.
Mar 09, 2026
I highly recommend this mover.
Have used Cross Country Movers two times and the move was perfect. Movers were professional, proficient and treated all my belongings with care. I highly recommend this mover.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Mar 05, 2025
BAD PEOPLE!
Their quote was significantly lower than what I ended up paying. In addition, they billed me for the extra time as the transfer took significantly longer than expected. In addition, they scuffed my wooden floors.
May 06, 2026
best moving experience I have ever had!
They made everything easy from the start, from e-signatures to scheduling, it was outstanding service. The moving team was punctual and easy to get ahold of when needed. They went above and beyond during the move, making this a seamless experience. Jessica handled this move for us and she also was incredible, so kind, trustworthy, and was available for us with any questions we had. I highly recommend using this company and ask for Jessica; best moving experience I have ever had!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 02, 2026
I will definitely use Cross Country Movers
I’ve used Cross Country Movers 3 times. Big Mike is wonderful and a pro at what he does! The team worked well together and moved my items each time without any issues. The pricing is very reasonable and the service is exceptional! If I need movers again, I will definitely use Cross Country Movers