Jan 07, 2026
Best experience so far!
Details are the most important part of a move because of sentiments pertaining to your items. Cross Country Movers are very aware of this fact & treat everything as it were their own. I highly recommend them if you care about your possessions. Best experience so far!
Mar 19, 2026
trustworthy movers.
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!
Apr 20, 2026
Thank you guys!
Exceptional customer service, level of care, punctuality, packing knowledge, professional demeanour, team work and communication skills. Did a two stop delivery in industrial part of Brooklyn with some cumbersome pieces and staircases and all arrived safely with a team that felt like they were in lock step. Said, Dima and Timur were timely without compromising handling. I had a seamless experience for something that is normally stressful. I was quoted a bunch of other rates by more “known” companies but am extremely happy I went with Cross Country Movers in the end. Would use them again in a heartbeat. Thank you guys!
May 05, 2026
I highly recommend Cross Country Movers
I used Cross Country Movers for the first time this week and had an amazing experience with them! After comparing quotes, this company gave me the best rate and truly the service was above and beyond. The movers I worked with, Dominic and Barry, were so communicative with me and handled my furniture and possessions with the utmost care. They were so prepared and were a pleasure to work with. I highly recommend Cross Country Movers
Jul 22, 2026
team were amazing!
Second time using Cross Country Movers and we can't say enough good things about working with them. Top-notch, speedy service at an amazing price. Cost included couch and bed dis/assembly as well. Josh and his team were amazing!
Apr 16, 2025
Efficient, priced fairly, on time.
Everyone was very careful with every item, from the biggest piece of furniture to the tiniest parcel. Their calm and collected attitude put me at ease all day long.
Sep 20, 2026
They where amazing! !
Pedro, Cesar and Dulis where absolutely fantastic! Not only did they go the extra mile and take great care of our things but they were all professional, fast, efficient and communicated perfectly! I would highly recommend this team! They where amazing! !