Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Jul 01, 2026
would use them again for our next move.
They worked fast and efficiently and were able to work with all our items no issues. Felt it was worth every penny having then help us with our move and removal of some items and organizing large items. They were friendly and fun to work with, would highly recommend Bill and Alex and Cross Country Movers anytime and would use them again for our next move.
Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
Feb 03, 2026
I will definitely use them again for any future moves.
Had a seamless experience and strongly recommend them! They were communicative, timely, friendly, and polite. I will definitely use them again for any future moves.
Nov 26, 2025
What a team!
What a team! I was beyond impressed with our move today with Cross Country Movers. Christian, Michael, Alexander, and Kaleb were prompt, professional, and friendly guys. They even put up with our dog! If I were to ever move again, which of course no one hopes to do more than necessary, I would call Cross Country Movers again in a heartbeat.
Sep 21, 2026
Good Job
We had an odd job of moving my basement workshop out of a small basement with a narrow, winding stairwell. I have lots of heavy machinery, awkward parts, and bulky equipment. They clearly know all the tricks of the trade. At the new house, they had to cross newly refinished wood floors and navigate freshly painted walls on the way down to the basement, and nothing was damaged or scuffed. We even had a surprise item to move from the garage to the second floor, and they were happy to help.
Jan 18, 2026
Highly recommended moving company.
Cross Country Movers helped me move from SF to LA and were excellent. They were timely and very accommodating and made sure that everything was packed carefully. Even when I needed the drop off time to be delayed, they were able to adjust their schedule to meet mine. The movers were also very nice. Highly recommended moving company.
Jun 11, 2026
Highly recommend!
They arrived right on time and worked quickly and efficiently from start to finish. Their skill and attention to detail when loading the U-Haul were truly impressive — they maximized every inch of space in the truck. They were also very respectful of the property, carefully protecting the floors and walls throughout the entire process. Highly recommend!
May 14, 2025
The crew was polite!!!
I was nervous about moving across the country, but this firm made it easy. They were punctual, wrapped my gadgets and glass cookware, and assisted me in unpacking when I arrived. Each mover answered my endless questions politely and quickly. I made the best decision by choosing them.