Jan 01, 2026
Appreciative of how they made a chaotic time less stressful!
Now that I’m unpacking, I’m also appreciative of how carefully everything was wrapped and packed. Because the team put tags on every box, our belongings were already in the rooms we needed to unpack! More than that, the staff was professional, friendly and the pre process was really easy. We agreed to a price based on the inventory list and then it never changed after that. Appreciative of how they made a chaotic time less stressful!
Dec 24, 2024
they handled everything very well.
Maxwell and Anderson were excellent! They accommodated my last-minute move without any issues. They are a huge help all around and provide wonderful customer service! This company has provided me with dependable, competent service for the past two years.
Jun 23, 2026
Would definitely recommend!
They were on-time, wrapped my furniture and large electronics, and were courteous throughout the whole process. I had a few pieces of furniture that I had very specific instructions for handling and they were very careful with these pieces. Would definitely recommend!
Jul 23, 2026
the best moving experience I've had so far.
What really stood out was how organized and efficient they were. Everything went smoothly, and they made what is usually a stressful day feel easy and seamless. It was, without a doubt, the best moving experience I've had so far.
Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!
Dec 11, 2025
Thank you for such a safe and professional move.
Cross Country Movers moved out office TWICE this year. They did a fabulous job. Jesse, Allie, Shawn, Grant and Dale were our life savers! Dale is our go-to guy for these moves and cubicle builds. Thank you for such a safe and professional move.
Aug 31, 2026
AMAZING!
Cruz and his crew were AMAZING! Super fast, thorough, and careful with all of our stuff. Made our move from the Central Coast down to LA easier than I ever could’ve imagined. We’ll definitely be working with Cross Country Movers any time we move again in the future!
Apr 15, 2025
Best Move Ever, Not Kidding.
We had to relocate our small business over a weekend to avoid disrupting operations. And their movers came to our rescue! They packed, transported, and set up all our office furniture and computers in less time than we thought. By the next morning, we were ready to work without skipping a beat. Many thanks!
May 13, 2026
thank you for making our move a little easier.
Angel and Connor are top notch movers. Walk thru before starting and asked the right questions. Worked in a timely fashion and knew what they were doing. Great personalities and thank you for making our move a little easier.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
