Apr 15, 2026
The movers were amazing!
The movers were amazing! They showed up right on time, were super careful with my things, and made the whole move way less stressful. Everyone was friendly and professional. I’d definitely use them again and recommend them to anyone needing reliable movers!
Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
May 25, 2026
the process was professional
From start to finish, the process was professional, organized, and completely stress-free. The team was punctual, careful with every item, and extremely respectful of my time and property. Everything was wrapped properly, handled with care, and delivered exactly as promised. What stood out most was the level of trust. When you’re running a business, you can’t afford surprises or delays and Cross Country Movers gave me total peace of mind during an important transition.
Dec 31, 2025
stress-free and efficient.
On top of being fast, they were also really friendly, kind, and professional the whole time. Honestly, it was the smoothest and easiest move-in I’ve ever had. I’d definitely recommend them to anyone who wants a move that’s stress-free and efficient.
Aug 01, 2026
The movers were professional
The movers were professional and made sure all the items are placed in the right place and also helped with disassembly and assembly of the large furniture like sofa and bed frame.
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Jul 02, 2026
Thank you for the excellent service!!
They made sure I was happy with the placement, adjusting it a few inches to the right... to the left... before moving on to the next cabinet. I would not hesitate to use Jeff and your company again! Thank you for the excellent service!!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 22, 2026
10/10 strong recommend.
It was a tough job, but they were totally friendly, very can-do, efficient, and arrived at our new location within minutes of when they said they would. And the price was extremely competitive! Have cash on hand to tip your Cross Country Movers crew — they earn every dollar! 10/10 strong recommend.