Moving company in Philadelphia, PA
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
What a team! I was beyond impressed with our move today with Cross Country Movers. Christian, Michael, Alexander, and Kaleb were prompt, professional, and friendly guys. They even put up with our dog! If I were to ever move again, which of course no one hopes to do more than necessary, I would call Cross Country Movers again in a heartbeat.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Moving is definitely stressful, but when it came to these movers, they made it look easy. Take the load off our back and they’re super reliable. Deathly can’t go wrong with these movers.
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Extremely professional and friendly. They worked non stop and stayed within the estimated overall time for the move and took really great care of all my furniture. Would highly recommend them specifically and Cross Country Movers
From start to finish, the process was professional, organized, and completely stress-free. The team was punctual, careful with every item, and extremely respectful of my time and property. Everything was wrapped properly, handled with care, and delivered exactly as promised. What stood out most was the level of trust. When you’re running a business, you can’t afford surprises or delays and Cross Country Movers gave me total peace of mind during an important transition.
We hired Cross Country Movers to help get my 86 year old brother moved from his house to an apartment. The movers were very careful to wrap things like his TV to make sure nothing got broken. They were fast and friendly and willing to help with our requests. The cost was reasonable. I would highly recommend this company.
Andrii and his coworkers were great. Quick, efficient, helpful, and most of all considerate with our things. Moving is always a hassle, but this company made it easy. From the point of quote, them taking a visual inventory and providing us with a detailed quote via FaceTime, to the work the day of - you can tell they are true professionals. They were also early the day of the work and incredibly communicative. Great experience and will use them if we move within Florida again.
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Reviews summary
Recommended based on user reviews
They arrived right on time and worked quickly and efficiently from start to finish. Their skill and attention to detail when loading the U-Haul were truly impressive — ... Read More
265 reviews
Had an excellent experience with Cross Country Movers!! They assisted me in moving my elderly parents with ease. From the booking with Doris, the special attention from C ... Read More
Manny and his team did a phenomenal job in our moving. Prompt, efficient but with extra care for the items that resulted in a drama-free smooth experience! Also, special ... Read More
This was my second time using Cross Country Movers, and once again they delivered excellent service. The team - Pupo, Brian, Huberto, and Fidel - arrived early and worked ... Read More
crew helps us move an extremely delicate and expensive piece of artwork. Their determination, persistence, professionalism, and delicate touch made it so that the project ... Read More
This is our second time using Cross Country Movers — Igor and Denis were so efficient (& strong!) for our move in the Edgewater area. Super impressed with the speed an ... Read More
These men were polite, professional, quick, efficient and went so above and beyond to make sure that everything was to our standards. They wrapped every single thing with ... Read More
Their teamwork and positive attitudes made all the difference. I can’t recommend Cross Country Movers —and this entire team—highly enough for a seamless, cross-co ... Read More
I’ve used Cross Country Movers twice now and they are an amazing team! Quick, efficient, respectful to both myself and my property and over all a wonderful company to w ... Read More
Super helpful and strong workers, they mean business! Anything that needs to be taken apart and reassembled at the new place, they’ll do it all and one way or another t ... Read More
Everything was done quickly, carefully, and with great organization. Every item was packed securely, nothing was damaged, and everything arrived in perfect condition. The ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Cross Country Movers. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Pennsylvania trust Cross Country Movers for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Cross Country Movers is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Cross Country Movers offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Cross Country Movers calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Cross Country Movers directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Cross Country Movers, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Pennsylvania, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Pennsylvania to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
