Jun 16, 2026
I’d recommend the company to everyone!
Very polite and totally efficient at accomplishing the work of loading and unloading belongings. They took great care with the furniture and boxes, everything arrived intact. I’d recommend the company to everyone!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Dec 19, 2025
10/10
They were hardworking and handled all my items with care. They were very time efficient and the cost of the move was more than reasonable. Highly recommend this company to anyone needing movers. 10/10
Nov 16, 2025
Very happy with their work.
I’ve used Cross Country Movers twice - once for a personal move and recently for an office move and had positive experiences both times. For this most recent move, they showed-up on time and handled our office furniture and marketing materials with care. The crew chief Rob did such a good job packing our storage unit that we were able to cancel the order for a second one. Very happy with their work.
Jun 27, 2025
Excellent bargain
Moving amid a heat wave made me nervous about the weather. The crew kept everything going well even though they worked in shifts and brought water bottles.
Mar 04, 2026
Had an excellent experience with Cross Country Movers!!
Had an excellent experience with Cross Country Movers!! They assisted me in moving my elderly parents with ease. From the booking with Doris, the special attention from Chris Sherman, and the hustle, care and friendly service from all of Martin, Andrew, Senal and Theodore, it couldn’t have gone any better. They worked incredibly hard and were so patient, respectful and compassionate. Thank you for making what was otherwise a very big challenge into a happy beginning for my parents in their new home.
Apr 28, 2026
I would absolutely recommend Cross Country Movers
I had a great experience and felt worry-free the entire time. They were in touch often in the days and weeks leading up to my move; and on the day of, even given a slight timing delay, they made up for it by bringing an extra team member to help the process go quicker. Everything was handled professionally, and their pricing is excellent. I would absolutely recommend Cross Country Movers .
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Jan 07, 2026
Best experience so far!
Details are the most important part of a move because of sentiments pertaining to your items. Cross Country Movers are very aware of this fact & treat everything as it were their own. I highly recommend them if you care about your possessions. Best experience so far!
Aug 21, 2025
Unsatisfied customer SERVICE
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the corner. My couch? Mystery stains that weren’t there before.