Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Dec 05, 2024
They made my work easier and less stressful.
Feeling so grateful for these amazing movers! They made a stressful situation so much easier. The office staff was very helpful with answering all my questions and giving me a detailed quote. The movers were strong, efficient, and very respectful of my home. They helped me move a giant antique dresser that I was worried wouldn't fit through the door.
Apr 11, 2026
Excellent service and care!
Excellent service and care! These guys came and moved me on the hottest day of the year, and never once complained or slowed down. They wrapped everything and moved it without any mishaps. Highly recommend their services. Very nice and helpful.
Sep 16, 2026
We were also on a tight schedule,
We were also on a tight schedule, and they absolutely delivered, getting us out of our condo and into our new home right on time. On top of that, they were all very friendly and easy to work with, which made a stressful day much smoother.
Nov 28, 2025
Wow! Definitely a 5 ***** moving company
Wow! Definitely a 5 ***** moving company. They are on time for the day of your move, which reduces any all stressors that can be related to your planned and busy day. They" re efficient and hard working during your moving process. They come equipped and prepared thoroughly to protect any and all of your items needing any extra care. They definitely aim to please and I highly recommend them not only for my above statements, but also for their cost prevention in keeping their services affordable to the consumer. Thanks again Cross Country Movers. I will definitely be a repeat customer if ever needed again of your services in the future!
May 22, 2025
My hats off to you!
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everything clearly, and treated my parents’ belongings with so much care and respect. They even took the time to reassemble furniture at the new place. My parents were comfortable the entire time, which meant everything to me. Absolutely recommended!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
May 05, 2026
I highly recommend Cross Country Movers
I used Cross Country Movers for the first time this week and had an amazing experience with them! After comparing quotes, this company gave me the best rate and truly the service was above and beyond. The movers I worked with, Dominic and Barry, were so communicative with me and handled my furniture and possessions with the utmost care. They were so prepared and were a pleasure to work with. I highly recommend Cross Country Movers
Jan 21, 2026
highly recommend!
Huge shout-out to Brandon and Sammy! They stepped in on short notice over the weekend and did an amazing job. They were respectful, nice, professional, and handled everything with care. I really appreciated their help — highly recommend!
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
