Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!
Dec 14, 2024
Bloody basters
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
Sep 24, 2026
Would recommend!
The team was excellent and did a great job. We also called last minute and were so glad they could squeeze us in. Paul was also super communicative and kept us in the loop on scheduling. Would recommend!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Apr 09, 2025
Quick and Effortless!
Cross Country Movers was the most competent of the 6 movers I contacted, and their hourly personalized and prompt service was the best fit for my needs, so I hired them. I am pleased with my decision after the transfer!
Nov 16, 2025
Price was super reasonable as well.
We made our reservation over a month ahead of time and received constant reminders in advance of the move date. On the day of the move, Emmanuel, Roberto, and Felix arrived on time and did everything we expected and hoped for to make the move successful (boxing, wrapping, transporting, etc). They were a great crew and couldn't have been nicer or more helpful. Price was super reasonable as well.
Dec 30, 2025
Highly recommend.
My Movers were wonderful. They showed up right on time to great care of all of my expensive furniture and moved it to my new location taking the patient for me to figure out where it all went and to be honest changing my mind several times. Everything arrived safe and sound even my jungle garden of plants. Highly recommend.
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Jun 08, 2026
Highly recommend them if you need to move.
Cross Country Movers got back to me quickly, outlined what to expect, reasonable prices, and we booked with ease. Their movers arrived on time, were professional, and were some of the quickest movers we've had! They climbed stairs and still managed to get us fully moved into our unit in 2 hours! Highly recommend them if you need to move.
Mar 09, 2026
I highly recommend this mover.
Have used Cross Country Movers two times and the move was perfect. Movers were professional, proficient and treated all my belongings with care. I highly recommend this mover.
