Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jul 14, 2026
I will definitely be using THEM
I was able to schedule a long distance move within 15 minutes on the same day I needed to move. Eduardo and his team not only came through for me very last minute, but their customer service and attention to detail was exceptional. I will definitely be using Eduardo and his team again for my future moves.
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Apr 07, 2026
These guys did an amazing job
These guys did an amazing job, fast and very careful. Movers found a lost gold and diamond ring and immediately gave it to us, very honest crew. Disassembled and reassembled everything perfectly, and were very accommodating of every little request! No hidden fees and super easy to work with. 10/10 would recommend, especially if you are stressed about moving.
Aug 23, 2026
wELL dONE
To make moving the desk easier, I partially disassembled the desk by removing the lower section. There was no need to take apart the rest. Unfortunately, once the movers had it loaded onto their truck, they chose to dismantle more of it without reason. When the desk was delivered, it was incomplete. Four crucial metallic support pieces for the upper shelves were missing.
Jan 19, 2026
The team was punctual,
The team was punctual, professional, and very efficient from start to finish. They handled all of my furniture and boxes with care, and everything arrived in perfect condition. Moving a one-bedroom apartment can still be stressful, but they made the process smooth and worry-free. Everyone was friendly and respectful, and the pricing was very fair. I highly recommend Cross Country Movers to anyone looking for reliable movers — I’ll definitely use them again in the future!
Sep 23, 2026
They were speedy and efficient,
They were speedy and efficient, while still carefully wrapping our furniture and gently transporting our boxes, especially those with fragile items. I can't say enough about how well our moving day went with Daniel and his team. Strongly recommended for anyone in the Chicago area!
Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Feb 11, 2026
If you’re moving use them!!
This moving company is the BEST! Very friendly and super helpful right from the start. Moving day went great! No problems. The 3 guys that came to move were fast. I have one more move in a couple of months and will be using them again without a doubt. If you’re moving use them!!
Jun 01, 2026
Would definitely use them again!
We used Aaron Glide to move some items into storage to prep for our upcoming move. Zach and Marcos were excellent! Very impressed with the service they provided and how courteous they were! They were like stealth ninjas moving through the house and packing items. Things were completed within 3 hours and they were on their way! Would definitely use them again!
