Jun 08, 2026
Highly recommend them if you need to move.
Cross Country Movers got back to me quickly, outlined what to expect, reasonable prices, and we booked with ease. Their movers arrived on time, were professional, and were some of the quickest movers we've had! They climbed stairs and still managed to get us fully moved into our unit in 2 hours! Highly recommend them if you need to move.
Dec 18, 2025
Worth every penny.
It would have taken me a week and a bunch of unhappy relatives fed on cheap pizza to do what these guys did a few hours. Very efficient and professional. Much better than what I've experienced from other 5 star companies. Worth every penny.
Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Jan 25, 2026
Good Job
The team of 4 movers showed up on time, were very professional, asked questions about my expectations and did everything to exceed my expectations during packing and moving from the old home and unpacking and furniture placement in the new home. During the move, I received a few texts from their customer service team to see how things were going and I really appreciated the real time follow-up.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
Aug 01, 2026
The movers were professional
The movers were professional and made sure all the items are placed in the right place and also helped with disassembly and assembly of the large furniture like sofa and bed frame.
Jul 17, 2026
That level of consistency and care made a huge difference.
From the very first conversation, their communication was thoughtful, professional, and reassuring. Every question I had was answered quickly, every detail was handled carefully, and I never once felt left in the dark during the process. That level of consistency and care made a huge difference.
Mar 15, 2026
Great experience
Great experience with Zoran and Alex! They were professional, thorough kind and quick! Took great care of the move and so kind! If we move again will certainly use Cross Country Movers!!!
