Mar 18, 2026
We could trust them
We could trust them as they wrapped every item and asked us where they could place everything. We asked their help with re-arranging things and they were always willing to help. I would 100% recommend them to everyone! Incredible job, period!! Thank you Gerardo, Eloy and Bryan!
Nov 27, 2025
I wish more and more success for them.
Incredible! If there is option to provide more stars to the review, I would have done that. I moved from Houston to Miami. they made my move so smooth and stressless! They are so professional! Moving was super fast with a lot of care. Francine Drapeau provided all kind of help to make my moving easier. I won't be able to finish praising their service here. I wish more and more success for them.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Dec 17, 2025
professional team
I hired this team to handle my boss’s move, and it was the best decision! They were fast, efficient, and incredibly careful with every item. The entire process was smooth from start to finish — an amazing, professional team that I highly recommend!
May 14, 2026
Good Job
I needed help moving the large pieces of furniture and boxes up out of a base into a U-Haul truck since I fractured my knee cap. Not only were they up front about all the charges, the process on how they were going to load everything securely, they even checked in several times to give updates on the items still left to move.
Feb 05, 2026
A top notch experience!!!
True professionals that moved me in the dead of winter. Easily took off doors when furniture wouldn't fit and we're careful of hardwood floors and walls. A top notch experience!!!
Jul 28, 2026
Cannot recommend them highly enough.
The team lead told me he went ahead and packed the closets for me. I almost cried from relief. They really went above and beyond in my opinion. Erick, Gabe and Kevin were amazing and made sure to take great care of my items and alerted me to possible issues with some of my furniture as far as wear and tear that could become a problem. This move was basically seamless for me and it was all because they made sure it would be. The quote was accurate and there were no surprises. Cannot recommend them highly enough.
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Apr 11, 2026
Excellent service and care!
Excellent service and care! These guys came and moved me on the hottest day of the year, and never once complained or slowed down. They wrapped everything and moved it without any mishaps. Highly recommend their services. Very nice and helpful.