Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Feb 19, 2026
100% would recommend and would use again!!
Super helpful and strong workers, they mean business! Anything that needs to be taken apart and reassembled at the new place, they’ll do it all and one way or another they will get you moved in nicely. Such friendly workers, we got them some lunch as well as an extra thanks. 100% would recommend and would use again!!
Jan 21, 2026
highly recommend!
Huge shout-out to Brandon and Sammy! They stepped in on short notice over the weekend and did an amazing job. They were respectful, nice, professional, and handled everything with care. I really appreciated their help — highly recommend!
Sep 01, 2026
Highly recommend!
We hired Cross Country Movers to help us move and the crew were professional, efficient, and on time. They took care of our stuff and had been a joy to work with. Highly recommend!
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Apr 15, 2026
The movers were amazing!
The movers were amazing! They showed up right on time, were super careful with my things, and made the whole move way less stressful. Everyone was friendly and professional. I’d definitely use them again and recommend them to anyone needing reliable movers!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
Mar 19, 2026
trustworthy movers.
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.