Jan 25, 2026
Good Job
The team of 4 movers showed up on time, were very professional, asked questions about my expectations and did everything to exceed my expectations during packing and moving from the old home and unpacking and furniture placement in the new home. During the move, I received a few texts from their customer service team to see how things were going and I really appreciated the real time follow-up.
Feb 15, 2026
I can't say thank you enough!!
They were punctual, efficient, and treated our belongings with care and consideration. They turned a day that is usually very cumbersome and stressful into one that flew by with ease. They really went above and beyond and I will confidently recommend them to any and everyone I know that needs a reputable moving company. I can't say thank you enough!!
May 12, 2026
highly recommend Cross Country Movers to everyone!
From start to finish the work is organized, diligent, and done with their tremendous strength and kindness. Our Family accomplished both moves and storage for us without any problems! We highly, highly recommend Cross Country Movers to everyone!
Dec 05, 2024
They made my work easier and less stressful.
Feeling so grateful for these amazing movers! They made a stressful situation so much easier. The office staff was very helpful with answering all my questions and giving me a detailed quote. The movers were strong, efficient, and very respectful of my home. They helped me move a giant antique dresser that I was worried wouldn't fit through the door.
Jul 27, 2026
Excellent job!
The movers showed up on time & I was Informed exactly what they would be doing. They were very easy to work with. Anything they packed I’m very confident that it will not be damaged. Very polite & professional. My estimate had no surprises & I would highly recommend them. Excellent job!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Dec 15, 2025
would definitely recommend to others planning a move.
What truly made the difference was the downstream team that handled the actual move—they were outstanding. The crew was professional, efficient, and incredibly careful with our belongings. Their organization and positive attitude made what could have been a stressful day feel seamless. Thanks to the team, our move was smooth and well-managed. We’re grateful for their hard work and would definitely recommend to others planning a move.
Nov 15, 2025
I will use their service again.
The movers who helped were on time, professional, organized and price was decent. They did the job fast and with care. Unlike other movers they are available on holidays and were able to accommodate my move at short notice. I appreciate their prompt communication. I will use their service again.
Aug 16, 2026
Thank you, again, to them!
the couch from our living room did not fit in our new apartment, and these guys were such great sports to brought it back to our house. And they did not make us feel guilty about it which was super kind of them. I would recommend them to any who is moving in the area. I’m very happy with the service I got. Thank you, again, to them!
Mar 21, 2026
I recommend them without any reservation whatsoever
They arrived exactly on time and did not leave until the job was perfectly done. We will have a second move in four weeks to finish and complete the process and I am going to ask for Louis Olivo and his crew again there are perfect for what I was looking for. I recommend them without any reservation whatsoever
