Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Jan 31, 2026
Thank you guys!
crew did an amazing job. Brennan didn't even need the dolly he was the dolly. Johnny didn't need a dolly either and backed the truck in and out no problem. I would highly recommend! Thank you guys!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jul 07, 2026
Great job!
crew did a FANTASTIC job! Very professional, courteous, efficient. No hidden fees, upfront pricing. I can't say enough able how pleased that we chose The Moving Company. Great job!
May 19, 2025
would suggest them without any hesitation
Cross Country Movers made our cross-town move easy. The arriving men were experienced and expertly packed my odd-shaped lamp and glass coffee table to ensure they stayed in place. I also put tape on some crates that I hadn't secured.
Sep 22, 2026
would highly recommend their services.
The movers arrived on time and were very organized. They handled all my belongings with care and ensured everything was packed securely. The team worked efficiently and completed the move quickly. Communication throughout the process was excellent. Martin made sure everything was placed correctly at the destination. I would highly recommend their services.
Nov 19, 2025
I had an amazing experience with Cross Country Movers Services!
I had an amazing experience with Cross Country Movers Services! They helped me move out of my very first apartment, and I couldn’t have asked for a smoother process. The team arrived right on time, packed everything up quickly and neatly, and handled all of my belongings with great care. They were extremely professional, courteous, and efficient from start to finish. Moving can be stressful, but they truly made it feel effortless. Highly recommend them to anyone looking for reliable and top-notch movers!
Apr 23, 2026
Everything arrived and in perfect shape
Everything arrived and in perfect shape. As they started to unload they noticed me frantically opening boxes and when I told them I had accidently packed my wallet inside they shrugged it off but then the unexpectable happened! Once they were done, they disappeared, the reappeared out of no where. The guys actually bought me lunch. Who does that?! It meant so much!
Jun 27, 2025
Excellent bargain
Moving amid a heat wave made me nervous about the weather. The crew kept everything going well even though they worked in shifts and brought water bottles.
Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!