Jul 05, 2026
handled everything with care and professionalism.
We had a number of heavy items and they handled everything with care and professionalism. This was our first time using movers and can say I will never be moving myself again. I recommend Top Notch, Rimsey gave us a great price and took really good care of us.
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Feb 05, 2026
A top notch experience!!!
True professionals that moved me in the dead of winter. Easily took off doors when furniture wouldn't fit and we're careful of hardwood floors and walls. A top notch experience!!!
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Jan 07, 2026
Highly recommended!
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Sep 09, 2026
Deathly can’t go wrong with these movers.
Moving is definitely stressful, but when it came to these movers, they made it look easy. Take the load off our back and they’re super reliable. Deathly can’t go wrong with these movers.
Mar 01, 2026
Highly recommend!
This was my second time using Cross Country Movers, and once again they delivered excellent service. The team - Pupo, Brian, Huberto, and Fidel - arrived early and worked efficiently with a lot of care and consideration. They wrapped my furniture (a first for me in all my moves!), provided a large box for several bulky loose items, and even offered me water, which was such a thoughtful touch. They packed the storage unit really well. Highly recommend!
Apr 18, 2025
We wish you all the very best!
My glass dining table was a source of concern for me. After carefully covering it with thick padding, Thomas and his team secured it. Unharmed, it arrived. Highly recommended Cross Country Movers