Aug 21, 2025
Rated 1 out of 5 stars If I could give them zero stars I…
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signed and notarized a form, and then NEVER sent payment. They also gave my number to the guy who brought the truck to my new apartment and he sent me a video of him having sex afterward. If you are moving an apartment DO NOT use this company, they are crooks.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
May 20, 2026
recommend them to friends.
I also like that they start the clock from the time they arrive and stop it as soon as they are done . Some other companies charge from and to their warehouse and I don’t think it’s a fair practice . Overall, I would def hire them again and recommend them to friends.
Dec 15, 2024
Highly recommend!
Their team was quick, efficient, and clear with their quote. They kept me updated throughout the process via email and text, including a thoughtful message on moving day asking if they could arrive earlier....very convenient! Serj and Daniel, the movers, were friendly and professional. Highly recommend!
Dec 24, 2025
I will definitely recommend them
These guys saved my life! My movers bailed on me last minute and they came on short notice and got everything done quickly and efficiently. They did a great job with everything and I will definitely recommend them to all my friends and family.
Apr 20, 2026
Thank you guys!
Exceptional customer service, level of care, punctuality, packing knowledge, professional demeanour, team work and communication skills. Did a two stop delivery in industrial part of Brooklyn with some cumbersome pieces and staircases and all arrived safely with a team that felt like they were in lock step. Said, Dima and Timur were timely without compromising handling. I had a seamless experience for something that is normally stressful. I was quoted a bunch of other rates by more “known” companies but am extremely happy I went with Cross Country Movers in the end. Would use them again in a heartbeat. Thank you guys!
Mar 27, 2024
These people suck!!
Literally the WORST moving experience of my life! I moved from RI to FL. I was given an estimate then the day of the move I was told by the movers that the cost would be THOUSANDS more than quoted!!!! I didn't know what to do, they already had my stuff on the truck, our families flight to FL was about to leave, my lease was up on my apt so we had no where to go. I also needed to start my new job in 2 days. The movers for my car had already taken it. We didn;t know what to do. They said they were gonna dump our stuff on the street if we didnt pay. They knew they had control. We felt as if we had no choice. Then it took weeks and weeks to get our stuff and some things arrived broken! After many phone calls nothing was solved. This company is the WORST. DO NOT USE THEM!!
Sep 27, 2026
your excellent communication and support!
Although I didn’t move forward, based on my experience from start to finish, I’m confident that had my plans continued, it would have been a great experience. Thank you both for your excellent communication and support!
Aug 10, 2026
Five stars all the way
They showed up ready, worked with respect, and kept the pace steady the entire time. Everything was handled with care, and nothing felt rushed or sloppy. I wouldn’t move again without calling Sam’s Moving first.
Jan 25, 2026
Good Job
The team of 4 movers showed up on time, were very professional, asked questions about my expectations and did everything to exceed my expectations during packing and moving from the old home and unpacking and furniture placement in the new home. During the move, I received a few texts from their customer service team to see how things were going and I really appreciated the real time follow-up.
