Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 23, 2026
wELL dONE
To make moving the desk easier, I partially disassembled the desk by removing the lower section. There was no need to take apart the rest. Unfortunately, once the movers had it loaded onto their truck, they chose to dismantle more of it without reason. When the desk was delivered, it was incomplete. Four crucial metallic support pieces for the upper shelves were missing.
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
Apr 06, 2026
This was a top tier experience from day 1
This was a top tier experience from day 1! I STRONGLY RECOMMEND Cross Country Movers and HIGHLY recommend my crew. Thank you Davey, Kedrick, and Jeremiah for making an otherwise stressful experience enjoyable! Hope you each have a very happy Thanksgiving!
May 12, 2026
highly recommend Cross Country Movers to everyone!
From start to finish the work is organized, diligent, and done with their tremendous strength and kindness. Our Family accomplished both moves and storage for us without any problems! We highly, highly recommend Cross Country Movers to everyone!
Feb 26, 2026
Thank you!
This is our second time using Cross Country Movers — Igor and Denis were so efficient (& strong!) for our move in the Edgewater area. Super impressed with the speed and diligence in which they worked. Very reliable company and will use for all future moves. Thank you!
Jun 09, 2026
I highly recommend Cross Country Movers
I highly recommend Cross Country Movers The crew we had were efficient and took great care with our belongings that they packed and moved. We were amazed how well they worked and moved everything. They exceeded my expectations. We truly thank them for a job well done!.
Mar 01, 2026
Highly recommend!
This was my second time using Cross Country Movers, and once again they delivered excellent service. The team - Pupo, Brian, Huberto, and Fidel - arrived early and worked efficiently with a lot of care and consideration. They wrapped my furniture (a first for me in all my moves!), provided a large box for several bulky loose items, and even offered me water, which was such a thoughtful touch. They packed the storage unit really well. Highly recommend!
Dec 09, 2025
couldn't be happier with their service.
I highly recommend Cross Country Movers for anyone planning a move. This was my second time using their services, and once again, they exceeded my expectations. Their team is professional, efficient, and their prices are reasonable. They made my move hassle-free and I couldn't be happier with their service.
