Dec 05, 2024
They made my work easier and less stressful.
Feeling so grateful for these amazing movers! They made a stressful situation so much easier. The office staff was very helpful with answering all my questions and giving me a detailed quote. The movers were strong, efficient, and very respectful of my home. They helped me move a giant antique dresser that I was worried wouldn't fit through the door.
Mar 24, 2026
Well done guys!!
Raekwon and Carsten did a wonderful job and took great care of my parent’s items during the move. Friendly personalities and great attention to detail. Well done guys!!
Jul 14, 2026
I will definitely be using THEM
I was able to schedule a long distance move within 15 minutes on the same day I needed to move. Eduardo and his team not only came through for me very last minute, but their customer service and attention to detail was exceptional. I will definitely be using Eduardo and his team again for my future moves.
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Sep 20, 2026
They where amazing! !
Pedro, Cesar and Dulis where absolutely fantastic! Not only did they go the extra mile and take great care of our things but they were all professional, fast, efficient and communicated perfectly! I would highly recommend this team! They where amazing! !
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Nov 19, 2025
I had an amazing experience with Cross Country Movers Services!
I had an amazing experience with Cross Country Movers Services! They helped me move out of my very first apartment, and I couldn’t have asked for a smoother process. The team arrived right on time, packed everything up quickly and neatly, and handled all of my belongings with great care. They were extremely professional, courteous, and efficient from start to finish. Moving can be stressful, but they truly made it feel effortless. Highly recommend them to anyone looking for reliable and top-notch movers!
Aug 11, 2026
Best movers ever!
When we move we call Cross Country Movers and nobody else! The care they take of our items is always top notch. It’s the patience the guys have with me that I live the most though. I am super picky and they move and rearrange the furniture until it is just right and are always so sweet about it, like I’m not being a pain. Best movers ever!
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
