Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Apr 15, 2025
Best Move Ever, Not Kidding.
We had to relocate our small business over a weekend to avoid disrupting operations. And their movers came to our rescue! They packed, transported, and set up all our office furniture and computers in less time than we thought. By the next morning, we were ready to work without skipping a beat. Many thanks!
Jan 21, 2026
highly recommend!
Huge shout-out to Brandon and Sammy! They stepped in on short notice over the weekend and did an amazing job. They were respectful, nice, professional, and handled everything with care. I really appreciated their help — highly recommend!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Apr 06, 2026
This was a top tier experience from day 1
This was a top tier experience from day 1! I STRONGLY RECOMMEND Cross Country Movers and HIGHLY recommend my crew. Thank you Davey, Kedrick, and Jeremiah for making an otherwise stressful experience enjoyable! Hope you each have a very happy Thanksgiving!
Dec 30, 2025
Highly recommend.
My Movers were wonderful. They showed up right on time to great care of all of my expensive furniture and moved it to my new location taking the patient for me to figure out where it all went and to be honest changing my mind several times. Everything arrived safe and sound even my jungle garden of plants. Highly recommend.
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
Jun 16, 2026
I’d recommend the company to everyone!
Very polite and totally efficient at accomplishing the work of loading and unloading belongings. They took great care with the furniture and boxes, everything arrived intact. I’d recommend the company to everyone!
May 17, 2026
were very conscientious
On moving day. The movers called me 30 minutes prior to arriving at my home to let me know they were almost there. There were four men who came to pack all my furniture. They were very respectful, joyful, kind, patient, and great listeners. I was extremely happy with the effort and great care they took with my belongings. The next morning they delivered all of my home furnishings, and personal belongings in a very timely and efficient manner. They placed my area rugs, where I asked them to. They placed the furniture where I asked them to and were very conscientious of how my new home was set up.
