Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Nov 18, 2025
reliable and trustworthy movers.
From start to finish, the team was professional, punctual, and incredibly efficient. They handled everything with great care. They were polite, hardworking, and clearly knew what they were doing, which made the entire process smooth and stress-free. What I appreciated most was how communicative and organized they were — they confirmed everything ahead of time, arrived on schedule, and worked quickly. I’d absolutely recommend this company to anyone looking for reliable, trustworthy movers.
Aug 04, 2026
They were attentive, punctual, professional,
They were attentive, punctual, professional, and careful with everything. They did an incredible job, including the assembly of our bed. They were there for us pretty much all day. Frank, who picked up the phone when I called to schedule our move, was also incredibly helpful, prompt, and approachable. All in all, we really appreciate Cross Country Movers and all they did for our family.
Mar 05, 2026
I’d highly recommend Cross Country Movers
They meticulously padded and wrapped each and every piece of furniture they loaded. I was also extremely impressed with how they took the time to cover and protect the floors and walls at both locations of our move. I’d highly recommend Cross Country Movers if you’re looking for a moving company!
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
May 04, 2026
I highly recommend this place because of her excellent customer service.
I had a great experience thanks to the storage manager Marielle. She helped me find an affordable option and even made sure I got the perfect size at the last minute. She was patient, helpful, and really cared about making sure everything worked out. I highly recommend this place because of her excellent customer service.
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Sep 26, 2026
I would highly recommend this company.
The team and crew were very efficient, careful and professional. Led by Jesus who was friendly and attentive. Two things I would recommend is that the team bring their own ladders to get up into high shelves and a broom for any cleanup. I had to lend them mine. All in all a great experience and I would highly recommend this company.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jul 06, 2026
They spent extra time with our belongings
They spent extra time with our belongings to make sure the packing job we did would keep everything protected. They worked diligently and efficiently, all while keeping smiles on their faces and the jokes flowing with us and amongst their team. Overall, it was the most enjoyable move we have ever done and we will absolutely be return customers in the future.