May 25, 2026
the process was professional
From start to finish, the process was professional, organized, and completely stress-free. The team was punctual, careful with every item, and extremely respectful of my time and property. Everything was wrapped properly, handled with care, and delivered exactly as promised. What stood out most was the level of trust. When you’re running a business, you can’t afford surprises or delays and Cross Country Movers gave me total peace of mind during an important transition.
Mar 05, 2025
BAD PEOPLE!
Their quote was significantly lower than what I ended up paying. In addition, they billed me for the extra time as the transfer took significantly longer than expected. In addition, they scuffed my wooden floors.
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Apr 09, 2026
Thank you guys so much!!
Will, Fonzie and Sky did an amazing job moving my family into our new home. They worked quickly and efficiently and everything arrived in perfect condition. Thank you guys so much!!
Dec 20, 2024
Problem Solver
The organized and efficient team meticulously labeled boxes and created a floor plan for my new office, ensuring everything landed in the right place. They quickly set up furniture and unpacked boxes, minimizing disruption to my workday. This moving company made the office transition smooth, getting my employees back to work in no time.
Apr 02, 2025
It was a solid overall professional move.
David and his colleagues were friendly and flexible with my schedule. I would use them again. It was a solid overall professional move.
Jan 12, 2026
Highly recommended
I just had a fantastic move! The price was reasonable, and not a surprise, the movers, Alfonso and Anderson, were punctual, hard workers, professional, and friendly! I moved from Selah to Olympia, it took 2 days, between my apartment move and my storage unit move, and the experience was a great one. Highly recommended
Dec 19, 2025
10/10
They were hardworking and handled all my items with care. They were very time efficient and the cost of the move was more than reasonable. Highly recommend this company to anyone needing movers. 10/10
Jul 28, 2026
Cannot recommend them highly enough.
The team lead told me he went ahead and packed the closets for me. I almost cried from relief. They really went above and beyond in my opinion. Erick, Gabe and Kevin were amazing and made sure to take great care of my items and alerted me to possible issues with some of my furniture as far as wear and tear that could become a problem. This move was basically seamless for me and it was all because they made sure it would be. The quote was accurate and there were no surprises. Cannot recommend them highly enough.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
