Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Sep 16, 2026
We were also on a tight schedule,
We were also on a tight schedule, and they absolutely delivered, getting us out of our condo and into our new home right on time. On top of that, they were all very friendly and easy to work with, which made a stressful day much smoother.
Jan 27, 2026
Thank you!
We appreciated getting the follow-up confirmation from Shannon. On move day, John, Josh and Jenna were wonderful! They were so thoughtful and polite and efficient! We couldn’t have asked for better service. They were a joy to work with and took great care of our belongings. Thank you!
Jul 11, 2026
Will be using Cross Country Movers in the future
Used Cross Country Movers for an office move and the team was fast, efficient, and very friendly. Definitely a top to bottom crew that covered all of the details of a complex move, allowing me to focus on my other work. Will be using Cross Country Movers in the future whenever I need any type of moving service!
Aug 07, 2026
I would highly recommend this company.
We hired Cross Country Movers to help get my 86 year old brother moved from his house to an apartment. The movers were very careful to wrap things like his TV to make sure nothing got broken. They were fast and friendly and willing to help with our requests. The cost was reasonable. I would highly recommend this company.
Apr 11, 2026
Excellent service and care!
Excellent service and care! These guys came and moved me on the hottest day of the year, and never once complained or slowed down. They wrapped everything and moved it without any mishaps. Highly recommend their services. Very nice and helpful.
Jun 09, 2026
I highly recommend Cross Country Movers
I highly recommend Cross Country Movers The crew we had were efficient and took great care with our belongings that they packed and moved. We were amazed how well they worked and moved everything. They exceeded my expectations. We truly thank them for a job well done!.
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Feb 05, 2026
A top notch experience!!!
True professionals that moved me in the dead of winter. Easily took off doors when furniture wouldn't fit and we're careful of hardwood floors and walls. A top notch experience!!!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
