Jan 07, 2026
Best experience so far!
Details are the most important part of a move because of sentiments pertaining to your items. Cross Country Movers are very aware of this fact & treat everything as it were their own. I highly recommend them if you care about your possessions. Best experience so far!
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
May 07, 2026
The move itself was very smooth and easy.
They were the only company that quickly followed up with me via text and were very communicative about the whole process. They were very flexible because I kept having to add things to the manifest cause I haven't been in our apartment for awhile. The move itself was very smooth and easy.
Apr 07, 2025
Den of Theives
Don’t ever give a deposit. They subcontract amateurs. They will hire cheap unprofessional laborers who do not know how to move anything. They will be cheat you out of money, and damage most of your stuff. There is no customer service and they will not answer calls once they have your money. Stay away. Use a known professional moving company. Never give a deposit unless they did the quote in person at your home, which they will not do. First red flag.
Dec 03, 2025
would happily use this company again for my next move.
Had a great experience with Cross Country Movers. Robert and Gage were very professional and ensured delivery of our items went smoothly. They handled everything with care and took many safety measures to ensure nothing was damaged throughout the process. I would happily use this company again for my next move.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jul 18, 2026
Will be using again in the future!
We hired Cross Country Movers and would definitely recommend their team! The communication leading up to the move was extremely professional and they answered any questions we had. The crew was super efficient and got everything to us with no damage. Will be using again in the future!
Apr 30, 2026
I’d definitely recommend them to others.
Kubat and Erjan were very professional and efficient throughout the move. They handled all of our furniture with care and made sure everything arrived safely. The whole process was quick, smooth, and completely stress-free. I’d definitely recommend them to others.
Aug 28, 2026
team were very friendly and efficient.
team were very friendly and efficient. They got the job done in no time either not a scratch of damage to the furniture or the apartment. I’d highly recommend them, and will be using them again for my next move.
Mar 24, 2026
Highly recommend them to anyone looking for reliable movers!
We had such a great experience with Cross Country Movers! The team was professional, efficient, and incredibly fast while still being careful with all of our belongings. They handled everything with care, and nothing was damaged during the move. It made what could have been a stressful day go so smoothly. Highly recommend them to anyone looking for reliable movers!