Moving company in Philadelphia, PA
It was a tough job, but they were totally friendly, very can-do, efficient, and arrived at our new location within minutes of when they said they would. And the price was extremely competitive! Have cash on hand to tip your Cross Country Movers crew — they earn every dollar! 10/10 strong recommend.
I was nervous about moving across the country, but this firm made it easy. They were punctual, wrapped my gadgets and glass cookware, and assisted me in unpacking when I arrived. Each mover answered my endless questions politely and quickly. I made the best decision by choosing them.
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Amazing movers! :) They are very professional and efficient in packing and moving. We also had a very pleasant communication with Ashton, who worked with us to plan our move. We are extremely satisfied with their service and would highly recommend them to anyone planning to move soon.
Everything arrived and in perfect shape. As they started to unload they noticed me frantically opening boxes and when I told them I had accidently packed my wallet inside they shrugged it off but then the unexpectable happened! Once they were done, they disappeared, the reappeared out of no where. The guys actually bought me lunch. Who does that?! It meant so much!
I took a chance because I liked their business model. Turned out to be a fantastic experience from start to finish. A few years later, my mom was planning to move and we hired you again. Same great experience! What a great company!
They arrived exactly on time and did not leave until the job was perfectly done. We will have a second move in four weeks to finish and complete the process and I am going to ask for Louis Olivo and his crew again there are perfect for what I was looking for. I recommend them without any reservation whatsoever
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
I was so impressed especially with the care and attention to my works of art and my grand piano. Everything arrived without a scratch and every piece of furniture was carefully put in place. I highly recommend Cross Country Movers to anyone needing a moving company.
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Reviews summary
Recommended based on user reviews
Cross Country Movers moved some things out of storage to my home. Vance and Brian were great! They packed everything in my garage just like I had hoped, were friendly, an ... Read More
266 reviews
Their quote was significantly lower than what I ended up paying. In addition, they billed me for the extra time as the transfer took significantly longer than expected. I ... Read More
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically ... Read More
I had a studio apartment with narrow hallways, and I was worried my large dresser wouldn’t make it out. The movers calmly measured the doorframe, removed the dresser dr ... Read More
Maxwell and Anderson were excellent! They accommodated my last-minute move without any issues. They are a huge help all around and provide wonderful customer service! Thi ... Read More
The organized and efficient team meticulously labeled boxes and created a floor plan for my new office, ensuring everything landed in the right place. They quickly set u ... Read More
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was seco ... Read More
Their team was quick, efficient, and clear with their quote. They kept me updated throughout the process via email and text, including a thoughtful message on moving day ... Read More
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was a ... Read More
My partner and I just relocated to SD. I ultimately made the decision to move after getting married. Very few of the relocation companies I contacted even returned my cal ... Read More
We had a lot of last-minute details to take care of, and the movers were helpful in making sure everything was in order. They didn’t hesitate to assist us with disassem ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Cross Country Movers. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Pennsylvania trust Cross Country Movers for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Cross Country Movers is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Cross Country Movers offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Cross Country Movers calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Cross Country Movers directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Cross Country Movers, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Pennsylvania, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Pennsylvania to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
