Moving company in Philadelphia, PA
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Moving amid a heat wave made me nervous about the weather. The crew kept everything going well even though they worked in shifts and brought water bottles.
They moved fast, they were careful, and very courteous. Furthermore, when we opened the boxes that had been stored for two years we found no damage. The original crew from two years ago packed everything very well! HIghly recommended!
I cannot recommend Cross Country Movers enough! Everyone I interacted with from the first phone call to the final box moved was so helpful. I had a team of two, Matt and Chris, and they were wonderful. They were quick, friendly, and went above and beyond. They were so fast that they finished my move more quickly than expected, even after graciously putting my bed frame back together. If I move again, I will definitely be using them!
I took a chance because I liked their business model. Turned out to be a fantastic experience from start to finish. A few years later, my mom was planning to move and we hired you again. Same great experience! What a great company!
Cross Country Movers made our cross-town move easy. The arriving men were experienced and expertly packed my odd-shaped lamp and glass coffee table to ensure they stayed in place. I also put tape on some crates that I hadn't secured.
This was my second time using Cross Country Movers, and once again they delivered excellent service. The team - Pupo, Brian, Huberto, and Fidel - arrived early and worked efficiently with a lot of care and consideration. They wrapped my furniture (a first for me in all my moves!), provided a large box for several bulky loose items, and even offered me water, which was such a thoughtful touch. They packed the storage unit really well. Highly recommend!
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
We had to relocate our small business over a weekend to avoid disrupting operations. And their movers came to our rescue! They packed, transported, and set up all our office furniture and computers in less time than we thought. By the next morning, we were ready to work without skipping a beat. Many thanks!
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Reviews summary
Recommended based on user reviews
They meticulously padded and wrapped each and every piece of furniture they loaded. I was also extremely impressed with how they took the time to cover and protect the fl ... Read More
265 reviews
The team was punctual, professional, and very efficient from start to finish. They handled all of my furniture and boxes with care, and everything arrived in perfect cond ... Read More
Cross Country Movers helped me move from SF to LA and were excellent. They were timely and very accommodating and made sure that everything was packed carefully. Even whe ... Read More
They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they r ... Read More
This was my third time moving with Cross Country Movers, and once again, they went above and beyond. We had a huge house to move, and of course, some unexpected last-minu ... Read More
I just had a fantastic move! The price was reasonable, and not a surprise, the movers, Alfonso and Anderson, were punctual, hard workers, professional, and friendly! I mo ... Read More
The crew was wonderful. They arrived on time, worked hard and fast. I moved many times and this was by far the best mover’s service I have ever had! Highly recommended ... Read More
Cross Country Movers helped us out today moving from North Hills to Simi Valley. Our apartment has no elevator and we were on the top 3rd floor, they were done quickly an ... Read More
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
Details are the most important part of a move because of sentiments pertaining to your items. Cross Country Movers are very aware of this fact & treat everything as it we ... Read More
They were punctual, professional, efficient, and handled everything with such care. They worked quickly but thoughtfully, and their positive attitude made the entire move ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Cross Country Movers. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Pennsylvania trust Cross Country Movers for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Cross Country Movers is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Cross Country Movers offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Cross Country Movers calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Cross Country Movers directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Cross Country Movers, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Pennsylvania, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Pennsylvania to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
