Aug 20, 2026
. I would recommend them to anyone.
I had a fantastic experience using Cross Country Movers for my local move to LIC from Manhattan. Marko and Luka arrived promptly, worked fast, were polite/friendly and left no mess or damage. The value of the service was terrific and they provided the necessary COIs very quickly. I would recommend them to anyone.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Dec 10, 2025
Already recommended them to other people!
The moving crew who helped us out were super friendly and helpful as we completed our move! They handled our stuff with care and were very fast and efficient. When they encountered a slight snag with the moving process (which was completely out of their or our control), they were so helpful and handled it with professionalism and grace. They also named our plants Harold and Richard. I will be using Cross Country Movers for future moves and have already recommended them to other people!
Jul 13, 2026
will use them again for my next move!
They did everything on my move and not one thing was damaged. I highly recommended good Greek and ask for Gustavo! They aren’t the cheapest but you get what you pay for! I showed my appreciation with a large tip for the whole crew! I will use them again for my next move!
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Dec 09, 2024
Super PRECISE and ON TIME!
We had a lot of last-minute details to take care of, and the movers were helpful in making sure everything was in order. They didn’t hesitate to assist us with disassembling furniture, packing fragile items, and moving some things to a different room in our new place. Their professionalism and willingness to go the extra mile made all the difference.
Feb 05, 2026
super helpful
Forest was super helpful in providing a quote and assisting in the scheduling of our move. Provided additional details which were helpful. Our crews both days were great! They were friendly and efficient, helpful too. Company was even able to store all our stuff for a couple days as well.
Jan 01, 2026
They were punctual, professional, efficient,
They were punctual, professional, efficient, and handled everything with such care. They worked quickly but thoughtfully, and their positive attitude made the entire move feel easy. I was very happy with the service from start to finish. Thank you to Dora, Spasoje, and the entire Cross Country Movers team for making my move smooth and worry free. Highly recommend!
Aug 21, 2025
Rated 1 out of 5 stars If I could give them zero stars I…
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signed and notarized a form, and then NEVER sent payment. They also gave my number to the guy who brought the truck to my new apartment and he sent me a video of him having sex afterward. If you are moving an apartment DO NOT use this company, they are crooks.
Apr 28, 2026
I would absolutely recommend Cross Country Movers
I had a great experience and felt worry-free the entire time. They were in touch often in the days and weeks leading up to my move; and on the day of, even given a slight timing delay, they made up for it by bringing an extra team member to help the process go quicker. Everything was handled professionally, and their pricing is excellent. I would absolutely recommend Cross Country Movers .