Feb 22, 2026
Thank you for making my moves smooth and seamless!!
I’ve used Cross Country Movers twice now and they are an amazing team! Quick, efficient, respectful to both myself and my property and over all a wonderful company to work with. Thank you for making my moves smooth and seamless!!
Jul 21, 2026
They handled everything with care,
They handled everything with care, communicated clearly throughout the day, and worked efficiently without rushing. If you are looking for a reliable moving company in Phoenix for residential moving, packing services, apartment moves, or long-distance moving, I highly recommend them. It’s hard to find movers who are both professional and genuinely caring, but this team delivered on both. We would absolutely use them again for future moves.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Dec 02, 2025
Great experience
Andrii and his coworkers were great. Quick, efficient, helpful, and most of all considerate with our things. Moving is always a hassle, but this company made it easy. From the point of quote, them taking a visual inventory and providing us with a detailed quote via FaceTime, to the work the day of - you can tell they are true professionals. They were also early the day of the work and incredibly communicative. Great experience and will use them if we move within Florida again.
Mar 24, 2026
Highly recommend them to anyone looking for reliable movers!
We had such a great experience with Cross Country Movers! The team was professional, efficient, and incredibly fast while still being careful with all of our belongings. They handled everything with care, and nothing was damaged during the move. It made what could have been a stressful day go so smoothly. Highly recommend them to anyone looking for reliable movers!
Dec 14, 2024
Bloody basters
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
Apr 09, 2025
Quick and Effortless!
Cross Country Movers was the most competent of the 6 movers I contacted, and their hourly personalized and prompt service was the best fit for my needs, so I hired them. I am pleased with my decision after the transfer!
Sep 30, 2026
They handled every item with great care,
They handled every item with great care, ensuring our furniture and boxes were moved safely without any damage. They were also extremely efficient, working quickly while never sacrificing attention to detail. I can't recommend this team enough. If you're looking for movers who are reliable, careful, and truly go above and beyond for their customers, this is the crew to hire!
Apr 10, 2026
you won’t be disappointed!
They were careful with my belongings, and we had some nice chats, while they were setting up everything for me. They even liked the playlist I had playing for them😝. If anyone is in looks for an efficient, quick, respectful company use Cross Country Movers. Ask for Dylan and Cameron, you won’t be disappointed!