May 16, 2026
Overall we had a great experience and would use this service again!
The communication morning of the move was clear and appreciated. The crew arrived around 8:30am and immediately put down floor protection which was appreciated. Joe and John started packing up, which is such a nice service to offer, and everything was handled with care. Once everything was loaded up we then met at the end destination. Again protection was put down and the unloading was efficient. Overall we had a great experience and would use this service again!
Apr 29, 2026
They are truly Top notch!
They assisted me in packing fragile items I was unsure of how to pack and helped me safely and securely move my furniture. I will definitely book top notch if I ever need moving services. They are truly Top notch!
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Aug 26, 2025
Proficient Movers
I transported my antique dining set, complete with six chairs and a china cabinet, to a new home across town. Each chair was wrapped individually, and the cabinet was secured with soft straps. The movers kept the glass doors safe from scratches, and the set looked perfect in my new dining room. Their careful handling made the whole move feel stress-free.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jan 31, 2026
Thank you guys!
crew did an amazing job. Brennan didn't even need the dolly he was the dolly. Johnny didn't need a dolly either and backed the truck in and out no problem. I would highly recommend! Thank you guys!
Feb 18, 2026
highly recommend them!!
They reassembled everything quickly and put everything exactly where we wanted it, with nothing lost and zero damage. This is truly professional moving company, and I highly, highly recommend them!!
Nov 19, 2025
I had an amazing experience with Cross Country Movers Services!
I had an amazing experience with Cross Country Movers Services! They helped me move out of my very first apartment, and I couldn’t have asked for a smoother process. The team arrived right on time, packed everything up quickly and neatly, and handled all of my belongings with great care. They were extremely professional, courteous, and efficient from start to finish. Moving can be stressful, but they truly made it feel effortless. Highly recommend them to anyone looking for reliable and top-notch movers!
Dec 24, 2024
they handled everything very well.
Maxwell and Anderson were excellent! They accommodated my last-minute move without any issues. They are a huge help all around and provide wonderful customer service! This company has provided me with dependable, competent service for the past two years.
Sep 28, 2026
had an incredible experience
had an incredible experience from the first call though the end of the day. I had all of my questions answered up front. The team reached out when they were on the way and showed up when they said they would. Jorge, Jair, and Duberli were great to work with! They worked so well it seemed like they had worked together for years. They were able to anticipate the needs of each other and prepared the next piece of furniture while the others were busy.
